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All 3 Marlborough hotels »

The Castle & Ball Hotel

3.0 of 5
High Street, Marlborough SN8 1LZ, England
Hotel amenities
Ranked #1 of 3 hotels in Marlborough
4.0 of 5 stars 95 Reviews
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95 reviews from our community

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Traveller rating
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    34
    18
    11
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Date Rating
Paula W
Kendal, United Kingdom
1 review
5 of 5 stars Reviewed 13 February 2012 NEW

My partner and I stayed here over Christmas and we had a fantastic time. The food was lovely, the staff were welcoming and helpful and the whole atmosphere of the Castle and Ball was brilliant. We also found the package excellent value for money. The hotel is central and there was a good atmosphere from non-residents popping in for a... More

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Marcus_Holden
London, United Kingdom
Contributor
11 reviews
6 helpful votes
4 of 5 stars Reviewed 10 January 2012

I stayed here a few times in November and December 2011 so feel confident in my review of this place. Yes, it is a bit 'tired' but I believe a refurb is underway Jan'12 so that will be dealt with. Yes, the stairs and corridors are jumbled, slope at weird angles (so travellers with mobility issues may wis to avoid)... More

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OldEnglishInns, Owner at The Castle & Ball Hotel, responded to this review
11 January 2012

Thank you for taking the time to review your recent stay at our hotel. We do value all comments good and bad and take great pride in offering the best possible experience for all our guests. We look forward to welcoming to back to one of our Inns very soon. More

TravelHappyExeter
Exeter, UK
Contributor
13 reviews
18 helpful votes
5 of 5 stars Reviewed 23 December 2011
2
people found this review helpful

All you want really from a small hotel in a lovely market town like Marlborough. Heaps of character, good service, nice bar & restaurant with good atmosphere, great sleep, and more than decent breakfast. And all of that for a very reasonable, two-figure sum. Really can't fault it at all (and therefore won't!). Well done Castle & Ball. Will be... More

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OldEnglishInns, Owner at The Castle & Ball Hotel, responded to this review
28 December 2011

Thank you for taking the time to review your recent stay at our hotel. We do value all comments good and bad and take great pride in offering the best possible experience for all our guests. We look forward to welcoming to back to one of our Inns very soon. More

RML0703
1 review
3 of 5 stars Reviewed 29 November 2011

Come on Castle & Ball management, surely you can provide hot water to shave and shower with. That's poor. Otherwise recomended. More

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Xerxel
London, England
Reviewer
5 reviews
4 helpful votes
4 of 5 stars Reviewed 28 November 2011

I don't really know why people complain about low ceilings, creaky floors and Harry Potter stairs - this is what an old English Inn is all about! Character. Not some faceless clinically clean chain like a Travelodge with identical rooms. The rooms could do with a little re-decoration as long as it's done in a sympathetic way to the rest... More

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OldEnglishInns, Owner at The Castle & Ball Hotel, responded to this review
29 November 2011

Thank you for taking the time to review your recent stay at our hotel. We do value all comments good and bad and take great pride in offering the best possible experience for all our guests. We look forward to welcoming to back to one of our Inns very soon. More

JimmyTheGent
Watford, UK
Reviewer
3 reviews
9 helpful votes
4 of 5 stars Reviewed 28 November 2011

We had a comfortable night's sleep here. Wouldn't hesitate to recommend in terms of cleanliness and location. Only two real negatives to speak of: there is parking at the rear of the property, but space is limited; and the hot water for the shower the next morning was only lukewarm. Marlborough itself is a lovely place for a weekend getaway... More

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OldEnglishInns, Owner at The Castle & Ball Hotel, responded to this review
30 November 2011

Thank you for taking the time to review your recent stay at our hotel. We do value all comments good and bad and take great pride in offering the best possible experience for all our guests. We look forward to welcoming to back to one of our Inns very soon. More

ilknurcrowley
Derby, United Kingdom
1 review
4 of 5 stars Reviewed 27 November 2011

Very friendly staff. Great food. A bit scarce on the toiletries but clean and comfy rooms. A bit funny staircase and hallways. You feel like you're in Harry Potter where the staircases move :) Or maybe more like Dr. Seuss where the staircases do awry. More

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EKRICHES
Wasaga Beach, Canada
Senior Contributor
22 reviews
6 helpful votes
3 of 5 stars Reviewed 25 November 2011

Had one night in this hotel and while it was pleasant enough, the hotel is definitely in need of some upgrades and work. Very tired interiors and awkward stairs. That said, it is old and for quaintness, you can't really match it. I would think that it would be a very charming place to stay to take in the sights... More

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OldEnglishInns, Owner at The Castle & Ball Hotel, responded to this review
27 November 2011

Thank you for taking the time to review your recent stay at our hotel. We do value all comments good and bad and take great pride in offering the best possible experience for all our guests. We look forward to welcoming to back to one of our Inns very soon. More

hnkk
Frome, United Kingdom
1 review
5 of 5 stars Reviewed 21 November 2011

The only bad thing about Castle and Ball is the dated decor. However, the positives certainly out weigh that. Hassle free parking at the back of the hotel (free with ticket from hotel reception), very friendly welcome, amazing beds and linen (which is rare nowadays), extremely high quality breakfast with a great choice. Above all, the service from all members... More

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OldEnglishInns, Owner at The Castle & Ball Hotel, responded to this review
23 November 2011

Thank you for taking the time to review your recent stay at our hotel. We do value all comments good and bad and take great pride in offering the best possible experience for all our guests. We look forward to welcoming to back to one of our Inns very soon. More

BarbaraYateley
Yateley
1 review
5 of 5 stars Reviewed 13 November 2011

Two mature but young hearted friends on a weekend break. What an excellent choice!! Room and bathroom spotless, plus tea/coffee with biscuits in room. The staff were all helpfull and smiling. Two staff stood out for us 'Trish' in the dinning room and 'Claire' were warm, natural & made us so welcome, nothing was to much trouble. Both are a... More

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OldEnglishInns, Owner at The Castle & Ball Hotel, responded to this review
14 November 2011

Thank you for taking the time to review your recent stay at our Old English Inn. We do value all feedback and work hard to maintain good service to all our guests. We look forward to welcoming you back to one of our Old English Inns very soon. More

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The Castle & Ball Hotel Also Known As

  • The Castle Ball Hotel
  • Castle Ball Marlborough
Address: High Street, Marlborough SN8 1LZ, England

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The Castle & Ball Hotel
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