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Extended Stay America - Philadelphia - Horsham - Welsh Rd.

2.5 of 5
114 Welsh Road, Horsham, PA 19044
Hotel amenities
Extended Stay America - Philadelphia - Horsham - Welsh Rd.
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15 reviews from our community

    Trip type
Traveller rating
    9
    3
    1
    1
    1
Date Rating
Philadelphia, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 19 March 2013

It sounded great at first...decent pricing, good location, free breakfast, free Internet, and free parking, but it did not smell or feel so good. Basically this is a pet-friendly and smoke-friendly hotel, meaning the halls/rooms will smell like pets and smoke which killed it for me. I tried airing out my room by opening the windows for hours at a... More

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Manager-TOH, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd., responded to this review
29 March 2013

I recently received a copy of your review of the Extended Stay America Philadelphia - Horsham. Please know that we have strict quality control standards that are meant to prevent a situation like yours from occurring. Only certain rooms are designated as smoking rooms, the rest as non-smoking. It should never be the case that a guest who requests a... More

1 review
5 of 5 stars Reviewed 27 February 2013 via mobile

Up here from Florida for 12 weeks of work. The staff is great!! They go that extra mile for customer service and when you get homesick you feel like they are your extended family. Andrea is great to greet when you come in from a long day at work and takes that extra time to chat. Craig helped me work... More

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Manager-TOH, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd., responded to this review
12 March 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Philadelphia - Horsham. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are... More

1 review
5 of 5 stars Reviewed 17 February 2013 via mobile

A quick side note that this review will be such that you'll think I must work for these people, but I don't. I truly cannot say enough positive things about the entire guest service crew at this hotel. Every front desk agent that I encountered absolutely bent over backwards to make sure that my stay was a pleasant one. Having... More

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Manager-PCH, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd., responded to this review
18 February 2013

"It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Philadelphia - Horsham. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is... More

Plantation, Florida, United States
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 26 January 2013

I normally stay at the Holiday Inn Express in Warminster Pa however, this trip my company had me stay here since it was a longer visit. Check in was a breeze and there were no pretenses regarding the grab and go breakfast. My room was spacious and clean.( what more could I ask for). It took me a bit to... More

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Manager-PCH, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd., responded to this review
1 February 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you found the hotel to your likeing. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Horsham, Pennsylvania
1 review
5 of 5 stars Reviewed 12 January 2013

Hi from the beginning of my stay Andrea Smith was instrumental in making a point to answer all my questions no matter how silly they were. I appreciated her real responses and advice. She is a very caring person, and surely an asset to this company and establishment. I would recommend this place to anyone new to the area and... More

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Manager-PCH, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd., responded to this review
14 January 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that the staff was friendly and helpful. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

1 review
5 of 5 stars Reviewed 11 December 2012 via mobile

Great place, but the wifi wasnt very convenient. The free WiFi should be faster. The staff are excellent. The breakfast has room for expansion. Thanks Andrea, Justina, autum and marget. And I don't like trip advisor making me write 200 characters

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Manager-PCH, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd., responded to this review
14 December 2012

Thank you for taking the time to write a review of your stay. I'm glad that Andrea was helpful during your stay. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 December 2012 via mobile

Andrea , at the front desk, helped my company and i from the very beginning of our several month long stay here in Horsham, PA. All of my friends here have helped me and went out of their way to make my stay more pleasant (Justina, Autum, and Margret) -Silas

Was this review helpful? Yes 1
Manager-PCH, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd., responded to this review
10 December 2012

Thank you for taking the time to write a review of your stay. I'm glad that you found our hotel and that everything is to your satisfaction. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

1 review
5 of 5 stars Reviewed 8 December 2012 via mobile

Wonderful stay, we were surprised how nice it was. A grocery store, several restaurants and Walmart are within walking distance. The entire staff was very nice and helpful especially Andrea! We loved the coffee in the morning and would recommend anyone stay here.

Was this review helpful? Yes
Manager-PCH, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd., responded to this review
10 December 2012

Thank you for taking the time to write a review of your stay. I'm glad that you found our hotel and that everything is to your satisfaction. Andrea will be so happy about the nice comments that you made. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our... More

East Coast
Senior Contributor
41 reviews 41 reviews
11 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 6 December 2012

If you are not a work crew member, do not stay here. It's a fine hotel for groups of men who need a place to live over an extended period. This hotel is not at all oriented to families or those traveling as a family. Perhaps some low budget travelers will not mind if there is no shampoo, cream and... More

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Manager-PCH, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd., responded to this review
14 December 2012

Thank you for taking the time to write a review of your stay. I am so disappointed that you did not enjoy your stay. Please accept my apology. I am grateful for the feedback you provided so we are able to continually improve our hotel. We hope that you will give us the opportunity to provide you with a better... More

1 review
5 of 5 stars Reviewed 3 December 2012 via mobile

The rooms are clean. The staff is very friendly especially Andrea she's such a sweet heart. She never seems to get annoyed no matter how many times I lose my room key. I'm very pleased with my stay here.

Was this review helpful? Yes
Manager-PCH, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd., responded to this review
5 December 2012

I appreciate you taking the time to write such a wonderful review. I'm thrilled that the hotel met your needs and that the staff attained it's goal of making you feel like family. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

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Additional Information about Extended Stay America - Philadelphia - Horsham - Welsh Rd.

Also Known As:
Extended Stay Horsham
Horsham Extended Stay
Address: 114 Welsh Road, Horsham, PA 19044
Region: United States > Pennsylvania > Horsham
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #1 of 1 Speciality lodging in Horsham
Price range (per night): INR5,393 - 12,492
Hotel Class:2.5 star (2.5*)
Reservation Options:
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