Service at The Hotel Hershey is exceptional! Friendly staff members in all departments make each guest feel special and pampered. The beds cause one to melt into sweet dreams. The indoor pool with whirlpool is large and relaxing. [We highly recommend outdoor pool areas in the summer season--wow!--a playground for young and the young-at-heart!] The fitness center with sauna, showers... more

The service, accomoations, food and facilities at The Hershey Hotel are fantastic. I was impressed with their attention to detail and how well the staff is trained. The food was excellent, the rooms were perfect and I couldn't have asked for anything more. more

It was our ten year anniversary and we were looking for a place that had great service, good food, spa, golf and other activities. We decided on Hershey because it wasn't too far of a drive and seemed to have everything we were looking for. We stayed in the new cottages. for the exuberant prices I had very high expectations.... more

Lots to do in Hershey. Concierge is invaluable and almost always available (until 11pm?). We loved it....even though it rained the entire weekend. more

I've stayed here previously as well and found the entire experience pleasurable and relaxing each time I've been here. There is plenty to do not only at the hotel but in the area as well. The hotel staff couldn't be nicer. The rooms, could be a little larger, but are certainly adequate, exceptionally clean and maintained. It's a very nice... more

From the time we were greeted when we arrived, it seemed like every staff person really wanted us to be comfortable. From the reception desk staff, who answered the tough questions and provided great direction, to the bell 'man' who filled us in on little known issues about the floor we visited, to the coffee shop lady who really, really... more

We came to Hershey for Hershey Park in the Dark and were almost completely rained out due to a nor'easter and unseasonable cold weather. Staying at The Hotel Hershey actually helped make the weekend very enjoyable. The room was lovely (room was nice sized but bathroom a bit small) and everything was clean. It's exceptionally close to the Hershey activities... more

With taxes the cost of the room was $398.00 a night. The internet "hot deal" sites only had the rate $10.00 cheaper. At $398.00 a night they would not even give you breakfast. Not continental or anything. The breakfast buffet was $17.00 each, and ordering something off of the menue was not any cheaper. It is a rip off. Even... more

We went for a "girls" weekend of shopping and relaxing. The Hershey outlets were nice and there is lots of other shopping close by. The hotel is old but very nice. They seem to do a great job with up keep and maintenance although the paint in our bathroom ceiling was peeling off and the shower curtain had some mold... more