After parking (location only as valet parking) immediately experienced trouble checking in. They hand wrote my information instead of just looking it up and selecting it. My reservation was made by someone else, the front desk clerk stated they would change the name and apply my prority club points (never happened, received the bill under my door with wrong name... More

The hotel staff are very helpful and pleasant. The hotel itself is clean. However, the heat in our room has gone out twice. First, when we checked in at 6pm. I called the front desk and they said they were working on it and to try in 20 minutes. That worked until 4 this am. I called the front desk... More

I really did start to believe some of these reviews regarding the hotel. I ended up getting it with the Priceline bid. I figured that, even if it does suck, it did only cost me 100 dollars. I arrived and knew about the valet charge. It is a bit high, but you are having your car underground at the hotel... More

I guess the great location is the reason this hotel is rated so highly on various sites - it is certainly not the quality of the hotel. I will say the front desk staff is very nice and helpful, but the rooms are tiny (especially the bathrooms). I was here by myself on business and felt cramped, I couldn't imagine... More

This is great location. I spent a week here recently and did not have to pull my car out of valet parking once. Good restaurants and bars within walking distance. Other than that not much to speak highly about. There are a few treadmills and ellipticals with personal tvs. Cool pool you can see from underneath at the bar. Mandatory... More

Outstanding downtown location. Valet parking is $18 / night. That's your only parking option if you want something affiliated with the hotel. There are miscellaneous parking garages within walking distance but I didn't check on their rates. When I checked in, the front desk agent proudly told me I was being upgraded to a "leisure room." I didn't have the... More

Rundown outdated not deserving of crown plaza brand. Furniture scratched and broken, they have flat screen television but only have analog picture, too cheap to pay for HD cable package very small bathrooms but worse of all they ran out of hot water by 630 in the morning. Front desk told me to wait20 minutes and try again as a... More

I was very pleasantly surprised with the Crowne Plaza Harrisburg. (It's not near Hershey; I don't know why that's in the name.) The reception area is nice, and the reception staff is extraordinarily welcoming and friendly. The rooms are small but commodious, with great beds and fine linens. The bathroom is small too, but it has a granite counter and... More

Yes, that's their mato, a place to meet. It's really not a place to stay. The hotel is dirty. They said that it has been renovated but it might only be the lobby. The carpet is dirty. The bathroom is small and old. We didn't enjoy our stay. We would choose a newer hotel down the road before deciding. I... More