I was looking for a HI to stay at on my trip from TN to MA.There are not many choices in this area but I am glad to have found this hotel. Nice clean spacious room and friendly staff. There was even soup when we checked in because the weather was a little cool. This was the 3rd HI on...
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I am so happy you were pleased with your stay at our HI Express. I will pass your kind comments on to the staff. They really are a great team.
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Booked in around 7pm, front desk man didn't have much personality for the type of job he has. Room was average, nice to have a fridge and juice for the kids and coffee and tea available. Went to look out the window only to find we were directly looking at a wall. That was very disapointing, the kids had nothing...
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I appreciate your candid review of the hotel. We only have one room that has no view as the hotel point meets there. Unless you were a walk in and this was the last room with 2 beds available we may have been able to move you if you requested to. We always sell that room last.
Our bananas are...
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There are not a lot of choices but this is a modern, clean, and well staffed hotel. Rate is $129/night including taxes (expect you can get a better rate via the web). Minutes from I81.
Thank you, I am very happy you enjoyed your stay. The entire staff tries very hard to make sure we keep our 12 year old property in great shape.
Regarding rates. They fluctuate sometimes daily and weekends are higher. The best rate you will EVER get for any of our properties is on the HIExpress website. Just be careful as...
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we hadf stayed here before a couple of years ago while visting family while traveling all the comforts off home rooms were very clean and comfortable we just made a reservation for january so we are retuning again while visting family
Recently stayed at this hotel for five nights in January. There are not many hotels to choose from in the area of where I was working, but this one fit the bill just fine. The hotel was comfortable, clean, and staff was very accommodating. Breakfast was the usual fan fare, nothing to write home about. It was good to see...
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There are not many hotels to choose from in this area. This property was an average motel type of place. This 1 night stay was definitely overpriced $149.00. The room was clean but there was a lot of dust behind beds & night stand.the bed was uncomfortable & when I finally fell asleep I was awoken early morning by guests...
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Thank you for your comments on your stay. I moved the night stands and did find a little dust on the cords and went over the housekeeping rules with the staff.
Our mattresses are almost a year old. We have a 3 month program where we move the beds and flip and turn the mattress..That was done October 1st. Funny...
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My husband and I stopped in Frackville on our way back from Florida.
We stayed at the Holiday Inn Express and Suites.
The room was clean and comfortable. The staff was polite and helpful.
The desk clerk informed us that there was a warm soup of minestrone waiting for guests as the weather was very cool. The next morning we...
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This Holiday Inn Express is located at the top of a hill off I-81 near the local mall, and across the parking lot from a Cracker Barrel. The parking lot is well lit. Apparently the hotel was opened in 1999, and has had two updates since; it has the overall appearance of a new property.
The property is 100% smoke-free,...
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I truly appreciate your comments regarding your stay. Yes, we are 12 years old and fortunatley due to good guests like yourself who offer constructive criticism we are able to add value each time we remodel. After many guest comments, this last remodel we were able to add additional lighting when the bathrooms were redone.
The breakfast area is a...
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We have stayed at the Holiday Inn at Frackville, several times. Each time has been a wonderful experience. It is clean, comfortable, quiet and the staff goes way above and beyond to make each guest feel welcome.
I am pleased you have enjoyable stays at our property. Thank you for sharing that with TripAdvisor. I always appreciate hearing from guests. Good or bad it makes us a better place when we know what we do well or needs to be corrected..
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If there was a zero I would have chosen that. We never made it past the front desk. The young lady with the frowny face was completely rude and deliberately inconsiderate. Clearly, she does not enjoy her job in the service industry and would be better suited for something that does not involve talking to people or require polite conduct....
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Thank you for sharing your perception of my staff. I believe you were being informed that for your protection, our hotels protection and the protection of the company you work for, we could not allow you to use the credit card information found in the reservation to hold the room. Being PCI compliant and as per our policy if we...
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