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Holiday Inn Fort Washington Hotel & Conference Center


Hotel class 3.0 of 5
432 W Pennsylvania Ave, Fort Washington, PA 19034
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Reviews you can trust

59% Do not recommend
3.0 of 5 stars 18 reviews
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By trip type
All (18)
[ Date ] [ Rating ]
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1 of 5 stars
Virginia
31 Aug 2009

During my stay at the Inn, I found that there was a degree of negligence on the part of the staff. Upon check in, our group was not informed that the inn had only cold water that day and night. I consider this to be negligence and unsanitary conditons for guests. more

Management response from
Tardu Ulgen, Management Response

Thank you for taking the time to write a review, we appreciate all feedback from our guests and value your point of view. We have made some Property and management changes since your posting that we are certain will improve not only our customer service but our attention to detail. During your stay, we had a maintenance issue on one...

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4 of 5 stars
Boston, MA
28 Aug 2009 | Trip type: Family

When I reserved this hotel through Hotwire ($72/night per room), I was very concerned about the mixed reviews it had gotten, especially since I was traveling with my wife and children. I even called for an improper rating cancellation. But I called the hotel and spoke to the GM who assured me that the hotel had gone through a $2MM... more

Not bad..
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3 of 5 stars
Boston, MA
26 May 2009 | Trip type: Friends getaway

I got this room for $41 through hotwire. Extremely happy because of how close it was to the SEPTA system. I was able to avoid parking fees in Philadelphia. The hotel is pretty outdated but overall will suffice for your basic needs. The internet was free of charge which is great. The decor of the rooms were pretty average. But... more

Management response from
ManagementTeamPA, Hotel Manager

Thank you for taking the time to write a review, we appreciate all feedback from our guests and value your point of view. We have made some Property and management changes since your posting that we are certain will improve not only our customer service but our attention to detail. We strive for excellence every day and we appreciate your...

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3 of 5 stars
San Diego, CA
6 Mar 2009 | Trip type: Couples

The best thing about the hotel was the staff (although suprisingly they didn't know much about transportation in Philadelphia since that was my reason for visiting) who were able to help guide me to the SETPA. We chose this hotel because of the proximity to the SEPTA system (it's literally in the parking lot). The bed was hard as a... more

Management response from
ManagementTeamPA, Director of Sales and Marketing

Thank you for taking the time to write a review, we appreciate all feedback from our guests and value your point of view. We have made some Property and management changes since your posting that we are certain will improve not only our customer service but our attention to detail. We strive for excellence every day and we appreciate your...

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4 of 5 stars
Hamilton, ON
11 Jan 2009 | Trip type: Friends getaway
1/2 found this review helpful

If I had paid full rack rate for this hotel, I think I would be dissapointed. But I didn't. I paid $35 on Priceline. And you know what? There is not one thing worth complaining about at that price. Yes, the hallways need new carpets, and the rooms need some updating, and the fitness center equipment was mostly broken. But... more

Management response from
ManagementTeamPA, Director of Sales and Marketing

Thank you for taking the time to write a review, we appreciate all feedback from our guests and value your point of view. We have made several new improvements to the property since your posting that we are certain will improve not only our customer service but our attention to detail. We strive for excellence every day and we appreciate...

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2 of 5 stars
Atlanta
10 Nov 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

This hotel needs to improve customer service and attention to detail. Physically the property is fine. Rooms are nicely renovated and comfortable. It's a good location in the Philly suburbs right off the turnpike. They had my reservation accurate and both check-in and check-out were efficient. One big negative is that for most people breakfast is not included in the... more

Management response from
ManagementTeamPA, Management

Thank you for taking the time to write a review, we appreciate all feedback from our guests and value your point of view. We have made some management changes since your posting that we are certain will improve not only our customer service but our attention to detail. We strive for excellence every day and we appreciate your patronage. We...

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2 of 5 stars
Florida
25 Oct 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

For a Holiday Inn, this place is pretty bad. The room was very plain, the worst part of it being the bed. It was one of those mattresses where you can feel and hear the plastic cover under the sheets whenever you move at all. The pillows were also just big cotton ones while I am spoiled and prefer feather... more

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2 of 5 stars
Pittsburgh, PA
30 Jun 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

I stay at this hotel once or twice a year, and have been since 2002, when it was a Holiday Inn. Holiday Inn took away their name to this hotel a couple of years ago until improvements were made. I gave a review earlier this year about a previous stay under the non-Holiday Inn name. I had problems getting Priority... more

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4 of 5 stars
washington
18 Jun 2008

I was impressed with the quality of the staff and the price was reasonable. The biggest challenge that this hotel has is that you can't see it coming off the turnpike. Also a lot of road construction. But it certainly is worth finding. more

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2 of 5 stars
Pittsburgh, PA
9 Jan 2008 | Trip type: Business, Solo travel
0/1 found this review helpful

I stay at this hotel every year in April, and I was planning my trip for this year (2008), and have found out that this hotel is now back to being a Holiday Inn. They had to renovate a lot of the hotel and bring it up to Holiday Inn's standards. This hotel had some things wrong with it, like... more

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Travellers Who Viewed This Property Also Viewed
Location: Fort Washington, PA
INR4,469*
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Holiday Inn Fort Washington Hotel & Conference Center Also Known As

  • Holiday Inn Fort Washington
  • Fort Washington Holiday Inn
Address: 432 W Pennsylvania Ave, Fort Washington, PA 19034