My lady and I booked two nights at this lovely establishment. The check in at the front desk was easy enough. Nothing notable to say about the staff. When we first entered the room, it looked like it was nice enough, that is until we inhaled. To say it smelled of cigaret smoke would be an understatement. There might as... More

This Quality Inn was OK for a stop on I-90 but was a bit run down. The outside security doors did not work but facilities in room worked OK. Restaurant conveniently on site, but with very limited menu. More

Last weekend I was overcharged for my stay at this Quality Inn, despite the fact that I had personally worked out the rate with the manager, Ankur Shah. When I inquired about the overcharge, the manager personally responded he would have refunded the overcharge if my email inquiry was more "polite", but refused to do so because of my "tone".... More

We booked this hotel using Quality Inn's website as part of our road trip. We arrived around 7pm and were tired. I'm sure we could have found another hotel, but didn't have the energy to drive around after 8 hours on the road. This is my chief complaint...When I checked in I asked the clerk if these were nonsmoking rooms... More

The hotel itself is dingy and in a sketchy area off the interstate. Don't drink the water. Seriously, the water is yellow. Buy bottled water. The breakfast buffet is not that great, but it comes with the room so take what you can get. The hotel walls are paper thin. I can hear conversations from next door and above us.... More

This place was awful! We tried calling several times for an hr before we arrived, our reservation conformation said one time, the website said another. No one answered the phone. The staff at desk was very rude (young kid). Ice machines were broken so they were giving ice out from kitchen and were extremely rude to people asking for ice... More

My boyfriend and I booked this hotel the day of our intended stay. The man who checked us in was very polite. The room was very nice, clean, and comfortable. The complimentary breakfast wasn't anything spectacular, but the food was still good. Overall, we wouldn't hesitate to book this hotel again and highly recommend it if indeed you are looking... More

We arrived around 11 pm. The music coming into the lobby was sooo loud. When the guy checking us in noticed we were on a motorcycle, he told us to park it right outside the front door for the night. "Would be the safest place for it" he said. OMG first red flag. Then we had to walk outside all... More

We booked this hotel not knowing quite what to expect since we had stayed at other hotels in Presque Isle and were somewhat disappointed with them. It's not a new hotel but the rooms were very clean and comfortable. The breakfast was much more than I had expected and very good. Considering what the other newer hotels cost, $108 a... More