I am an Athletic Director at a high school that plans many overnighte trips for athletes each year. HIE is the BEST hotel I've dealt with in 5 yrs. I LOVE our trips to West Chester each year. I wish ALL my trips were in the suburban Philadelphia area. I even took my wife back to the hotel for her... More

Very friendly staff, clean rooms and sheets, I stay there once a week. Never been disappointed. Room has been ready everytime. Flat screen LG TV's refrig. & microwaves in room, wifi. Free breakfast. More

I stayed here at the end of September for a few nights and enjoyed my stay. The staff was friendly and the rooms were clean and comfortable. I believe they had experienced some very recent flooding, so there was a faint musty smell in my room but I imagine that is not a long term issue. There are several food... More

My girlfriend and I stayed here for two nights in November 2010. The staff was friendly, our room was spotless, nice clean sheets and blankets and the furniture was really nice. They have newer cable televisions and a little 'workstation' and wifi. Their lobby has a little section off to one side where they serve complimentary breakfast, and they offer... More

Fantastic emplyoyees, nice atmosphere, clean. Right beside shopping malls, restaurants and bar! Looking forward to going back! More

I stayed in HIE Exton for six nights in the beginning of summer and the overall experience was good. This was my first time in HIE and I´m pretty sure that I will be using these hotels in the future too based on my Exton experience. The hotel is located in the middle of shopping area a bit outside of... More

What a GREAT hotel! The front desk staff, Veronica, Dan and Elaine in sales were amazing; always smiling and helpful! Veronica was a new employee and has a strong future in the hotel industry. The hotel is within walking distance of anything you may need. Breakfast staff was AWESOME! Just a super place to stay. I know where I will... More

It's OK, and you get the same general benefits/amenities as at other HI Express locations. Most, however, are newer and in a little better shape than this one. The pluses are that the air conditioning is very strong! Second, the location is very near lots of shopping & restaurants. Third, the breakfast gals really hustle! Breakfast was packed with a... More

We stayed at this hotel for a week for a softball tournament. One of the parents called to ask about a stay and was lucky enough to reach the Manager, Elaine. She was such a blessing! She helped us book a stay, personally introduced herself to us when we arrived, prepared some directions and couons for our group and went... More