Have stayed at FFI Exton many times, and each time was treated as a special guest from the time we checked in til we checked out. Both Ashley and Izzy who man the front desk are friendly and efficient and recognize us when we check in and make sure we are comfortable and our needs are met. It is like...
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Thank you for choosing the Fairfield Inn of Exton each and every time you come to the area. I know you could stay in Lancaster as you mentioned, but you choose the hotel because of the staff and the treatment your receive here. It is always a pleasure to see you when you are in town. I will be sure...
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Great place to stay, the staff was fantastic. Erika goes above and beyond in her customer service on the overnight shift. Great overall experience.
Thank you for sharing your opinion of your recent stay at the Fairfield Inn Exton! I am happy you found the overnight staff, specifically Erika, very accomodationg. I appreciate your compliments and I hope that you will choose our hotel again when in the Exton area.
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It was a nice clean place with Starbucks nearby ..perfect
Fffogg,
Thank you for your recent stay at the Fairfield Inn! I appreciate what you said about the cleanliness, value, and proximity to Starbucks. Please come stay with us again when you are in the area.
Dan Kaminski
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I would like to commend the great service and customer satisfaction displayed by the front desk attendants. Their names were Chantelle and Izzy. The vending machines were out of bottled water so they let me have one at the front desk and also the continental breakfast was excellent in quality and quantity. I was very impressed and would definitely come...
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Schlauchsd,
Thank you for staying at our hotel and for commending the guest service and front desk attendants. I am pleased to see the staff exceeded your expectations when there was an issue with the vending machine. I am sorry that you experienced a problem. The staff and I are happy to welcome you back when you are in the...
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The Fairfield Inn Philadelphia/Exton PA has great service with a friendly staff to assist you. Ashley greets everyone with a smile and makes you feel welcomed. This type of great service is why I stay at Marriott properties especially Fairfield Inns.
Thank you once again for choosing the Fairfield Inn in Exton! I appreciate you mentioning the "Awesome Service", the friendliness of the staff , and how Ashley made you feel welcomed. I hope you will will choose our hotel again in the future and thank you for your loyalty to the Marriott properties.
Dan Kaminski
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We had orginally booked through hotels.com and they screwed up our reservation. We had asked (actually verified it twice) for a King suite with jacuzzi in room. When we got to the hotel we were given a king room which was nice but not what we asked for. Gabrielle at the front desk was trying to help us but hotels.com...
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Kim D,
I thank you for staying here recently. I see that there was some kind of problem with Hotels.com and the room type you perceived you were getting. I am sorry that you got the run around with them, but I am glad to see our agent Gabby was able to assist you in making things right. Thanks as...
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The front desk clerk - Susha - was extremely pleasant, so much so that even my teenager commented on it. The room and bathroom were clean, beds were comfortable and the room overall met our expectations. We spent some time in the pool and the area was very clean, the water clear & the kids had a good time....can't ask...
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freddy3218,
Thank you again for choosing the Fairfield Inn for your Friday night getaway. I appreciate all the kind words you mentioned about the friendliness of the staff, the cleanliness of your room, the breakfast, and pool area. I will certainly share this review with the staff and especially, the agent you mentioned by name. Please come see us again...
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We stayed at this hotel over a very busy weekend, all the staff was very helpful. We needed some milk for our todler late at night, my husband was going to go to a gas station, but Erika, offered to open the fridge for him, and he could get milk. We highly recomend this hotel for families, and anyone who...
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Emma d,
Thank you for your recent stay over a busy weekend. I am glad to here that we were able to save you a trip to the convenience store for milk for your toddler. I am a parent as well and I know how challenging it can be to put the little ones to sleep. I am glad our...
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I do not even think the words in this review would be enough to to express how awesome the front desk associate was. Her name was Gabby, she not only recommended A FABULOUS local restaurant. My daughter fell in love with her hairstyle and she took the time to while my husband was taking care of "paying the bill" to...
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There was an issue with my room and the girl at the front desk, Susha, was extremely helpful and courteous in assisting me. She seems like the type of person that goes out of her way in making customers feel welcome! Thanks, Shawn Williams
shawnwill00,
Thanks again for staying at the Fairfield Inn of Exton!. I am sorry you had an issue with your room, but I am happy to here that our agent was helpful and courteous in resolving your problem. I will share your comments with our agent and all associates. I hope you will choose our hotel when in the area...
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