Thank you for choosing Extended Stay Hotels and for taking the time to provide feedback about your stay. We value your comments so we can continue to improve the service we offer. One of the greatest rewards of my job is creating a memorable “home away from home” for our guests. I am so glad to hear that we were... More

Thank you for taking the time to make us aware of your experience at Extended Stay America Philadelphia - Exton. Providing for your total satisfaction, from the moment you arrive to the moment you depart, is my staff's primary duty. Hearing that we failed in your case is truly disheartening, and for that, I offer you my sincerest apology. Let... More

Thank you for your recent review of your stay. I am sorry to hear that you found the hotel not to your liking. In response to your feedback, I am pleased to let you know that the hotel has just udergone an extensive renovation since your stay and I am sure that you would enjoy a future stay. I am... More

Thank you for taking the time to write a review of your stay. I am sorry to hear that soap was not provided and the mirrors were streaked. To prevent this from happening again, my team is undergoing more training . I am grateful for the feedback you provided so we are able to continually improve our hotel. If you... More