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All 2 Breinigsville hotels »

Hilton Garden Inn Allentown West

2.5 of 5
230 Sycamore Road, Breinigsville, PA 18031
Hotel amenities
3.5 of 5 stars 31 Reviews
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31 reviews from our community

    Trip type
Traveller rating
    9
    13
    2
    6
    1
Date Rating
startraindd
Pennsylvania
Contributor
18 reviews
22 helpful votes
4 of 5 stars Reviewed 13 December 2011

Made a last minute "Award" reservation here and did not check reviews first. We arrived around 5:00 PM and front desk welcome was as expected. Quickly handed keys to room 242. No issues, but for whatever reason the room just didn't feel clean - I think it was the look of the carpeting. Previous guests (or housekeeping?) had left the... More

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Richard Sanchez, General Manager at Hilton Garden Inn Allentown West, responded to this review
15 December 2011

Thank you for your feedback. We are please to introduce our Hilton Garden Inn “SATISFACTION PROMISE” As the new General Manger at this property we promise to do whatever it takes to ensure you’re satisfied. You can count on us. GUARANTEED… More

ladyinmaryland
Abingdon, Maryland
Top Contributor
67 reviews
64 helpful votes
2 of 5 stars Reviewed 16 November 2011
1
person found this review helpful

I stayed at this property for one night. They offer a company rate and it is literally across the street from our facility. I received a King suite and my complimentary Hilton Honors Diamond Level water and breakfast coupon. I checked in around 8:45pm and the young lady was very nice. The staff in the dining room was very helpful... More

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PA_Family-Travels
Harrisburg, PA
Senior Reviewer
7 reviews
3 helpful votes
4 of 5 stars Reviewed 9 November 2011

We like to stay at Hilton Garden Inns or Hampton Inns when traveling for short visits. On this visit to see Muhlenberg College we arrived late in the day (10:30 pm). Everything seemed in good order until we got in bed. There was a large clump of hair at the bottom of the bed. The hotel staff was very understanding... More

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rjnale
Syracuse, New York
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 20 October 2011

Stayed at this location Friday 10/14/2011 for one night while in the area. Very clean and well run. Room was typical of Garden Inn, comfortable bed, decent decor and bright bathroom. The entire hotel was very clean. Breakfast was the Garden Inn standard buffet of good variety of anything you could want and eggs made to order if wanted. Dining... More

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Janis54
Greenwood, Missouri
Senior Reviewer
8 reviews
8 helpful votes
3 of 5 stars Reviewed 6 October 2011

I stay in hotels 3 nights a week and usually really like the hilton garden inns. This one was just okay. The common areas, elevator, hallway, etc. were in desperate need of cleaning. The next day i saw no difference, still dirty. The room was cleaned okay. More

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Traveling_Psychic
Warnerville NY
Senior Contributor
25 reviews
13 helpful votes
2 of 5 stars Reviewed 17 September 2011
1
person found this review helpful

This is my first visit to this Hilton property. I don't think I'd bother with it again. The first room I was given had food encrusted on the hospitality area -- easily scraped up with a utensil, so it wasn't a case of being embedded into the wood. Towels were also haphazardly refilled in the bathroom, and the whole room... More

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Susan Cortright, General Manager at Hilton Garden Inn Allentown West, responded to this review
22 September 2011

On behalf of our entire team, I would like to apologize for any inconvenience. Your issues have been addressed with the appropriate department heads to ensure that your future stays with us will be pleasant and comfortable. We value all of our guest and their opinions as it makes us strive for perfection as only you deserve. We await your... More

vinscamaro
Montgomery, New York
Senior Reviewer
6 reviews
3 helpful votes
4 of 5 stars Reviewed 7 September 2011

I have been loyal to Holiday Inn for years. I joined the priority club and have since tried to use the Holiday inn brand. Unfortunately, the credit card linked to my priority club account charges an annual fee. After some research, I found that the Hilton reward card does not charge an annual fee and the program is similar. I... More

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seansamseymour
New York City, New York
1 review
5 of 5 stars Reviewed 6 September 2011

My family w/ 3 young kids stayed here for the Labor Day Weekend visit at Dorney Park. This hotel was owned and operated by Irish Americans I believed. The rate was cheap and the Hotel/swimming pool were so cleaned and well maintained. There were fridge, microwave, game console, and remote printer in every room. The rooms are more spacious than... More

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jpaz83
Westbury, New York
1 review
4 of 5 stars Reviewed 1 September 2011

we stayed at this hotel for our two day trip to Dorney park its like 10 mins away we stayed in the non-smoking section and the hallway smelled like if it was the smoking area but inside of the room it didnt which was good the room was clean and comfortable. the breakfast food was not good there is a... More

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Nick1946
Columbia, South Carolina
Contributor
17 reviews
12 helpful votes
4 of 5 stars Reviewed 23 August 2011

We were just stopping to spend the night enroute to somewhere else. I have had good experiences with Hilton Garden Inn, and recently made it my chain of choice. i received the expected good service at check in, and the general appearance and cleanliness of the hotel was excellent. I was dismayed to find that my sheets had not been... More

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Susan Cortright, Manager at Hilton Garden Inn Allentown West, responded to this review
26 August 2011

We want to apologize for any inconvenience this may have caused. We strive to exceed our guest expectations and have addressed the issue with our management team. It is not our practice to settle for less than perfect service. We hope that you will give us another try in the near future. More

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Hilton Garden Inn Allentown West Also Known As

  • Hilton Garden Inn Breinigsville
  • Hilton Breinigsville
  • Breinigsville Hilton
Address: 230 Sycamore Road, Breinigsville, PA 18031

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