We chose this hotel over the Comfort Inn next door. This started with the am desk clerk at the CI that we had stayed at the night before not wanting to find the number or call the CI in Springfield to check and see if there were King Suites available. So we drove on to our meeting and then went... More

Driving home from 2wks of vacationing on the Oregon Coast and decided to stop here for the night....Looks great from outside, nice and clean. Rooms are also quite good. Very roomy with a balcony, and very reasonable rate. Beds were new and carpeting seemed new. Where it got weak was the breakfast...worst one we had in our trip! Not even... More

We planned to stop in Eugene/Springfield to break up the long drive from Sacramento to Portland, needing to be in Portland by noon the next day. I made reservations online and chose this hotel for proximity to the freeway and price. We've stayed in Best Westerns many times before, but were not expecting such an elegant hotel for the price... More

This place is in desperate need of a remodel as soon as possible. Situated in a cluster of hotels on Kruse Way, The Best Western in by far the worst choice of the five! Only stay here if it is your last resort. I have several issues with my stay here starting with the comforter which smelled strongly of body... More

I only stay here on business as a last resort. The staff consistently changes, there will never be any bonding or familiarity, recognition, acceptance of guests at the Best Western Manor Inn. The impressive columns in front belie an postbellum reconstruction: the Carpet Bagger. The owners seem to school whatever hapless individuals manning the counters only in the art of... More

The service we received from making the reservation thru arrival and checkout was spectacular! We were always greeted with a smile and offers of assistance each time we came across a staff member. We were upgraded to a king suite due to our family size, but were only charged for the queen room! The room was spacious, clean and comfortable!... More

We've stayed several times in the last few years. The rooms are large with a nice desk and sitting area. Also a refrigerator and microwave. Tried to check in at 1:00 as we needed to be someplace at 2:00 but they said we couldn't check in before 2. Was a bit disappointing but I guess they do fill up most... More

I had a nice stay at Best Western, the rooms were clean and spacious, and the front desk staff was nice. My only problem was them pre-authorizing my card for 3x the amount of my stay!!! I am a budget traveller and this really put a heavy burden on my finances. This seems eccessive and I called them and they... More

Stayed for four nights while attending wedding festivities in Eugene. We negotiated an excellent rate since our group would occupy several rooms. I stayed in a nice suite with all the expected amenities... cable TV, coffee maker, 'fridge, microwave and so on. The room and entire facility was clean, staff were friendly and helpful. There are a number of restaurants... More