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Quality Inn & Suites

2.0 of 5
3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477
Hotel amenities
Quality Inn & Suites
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16 traveller photos
Ranked #6 of 16 hotels in Springfield
4.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    12
    11
    3
    3
    3
Date Rating
andipan39
Eugene, Oregon
Senior Reviewer
10 reviews
5 helpful votes
“Good stay”
5 of 5 stars Reviewed 29 December 2011

Newer hotel with comfortable rooms and a nice breakfast. Didn't hear the highway at all and it's right out the back of hotel. More

Was this review helpful? Yes
Alaina Harrison, General Manager at Quality Inn & Suites, responded to this review
9 February 2012

Dear Guest, Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay and we hope to see you again in the future very soon! Warmest Regards, Alaina Harrison General Manager More

marineathart
Beaverton, Oregon
2 reviews
1 helpful vote
“Great customer service!!!!!”
5 of 5 stars Reviewed 1 December 2011

I came to stay for work here in the Eugene area, and came upon this place. The service was great, room comfortable and amazing breakfast bar. Who dOesnt like waffles, biscuits and gravy, cereal and fruit juice. I went to work the next day feeling tested, full and ready to attack my day of work. I would recommend this not... More

Was this review helpful? Yes
Alaina Harrison, General Manager at Quality Inn & Suites, responded to this review
9 February 2012

Dear Guest, Thank you for commenting on your experience with us! We strive to exceed expectations in our service, cleanliness, and amenities, and it sounds like we were able to do that. I hope you will continue to choose our hotel when staying in Springfield! We look forward to serving you again. Warmest Regards, Alaina Harrison General Manager More

Kelly R
Clackamas, Oregon, United States
1 review
“A great time visitng family”
4 of 5 stars Reviewed 12 November 2011

The Hotel was clean and bed was great. It was so nice they accepted my dogs. Very happy More

Was this review helpful? Yes
Alaina Harrison, General Manager at Quality Inn & Suites, responded to this review
9 February 2012

Dear Guest, Thank you very much for posting a review. We appreciate your support and look forward to your return visit. Warmest Regards, Alaina Harrison General Manger More

KJR_OD
Clackamas, Oregon
1 review
“Would stay again”
4 of 5 stars Reviewed 3 November 2011

Staff was very friendly and helpful, room was quiet, good location with easy access to I-5. More

Was this review helpful? Yes
Alaina Harrison, General Manager at Quality Inn & Suites, responded to this review
9 February 2012

Dear Guest, Thank you so much for taking the time to submit a review about our hotel. Did you know we are located only a short drive away from Autzen Stadium and Matthew Knight Area as well? If you are ever in town for a sporting event we'll be happy to welcome you back! Thank You! Alaina Harrison General Manager More

guggie71
Madras, Oregon
1 review
“trip to visit friends”
5 of 5 stars Reviewed 3 November 2011

we always enjoy staying at quality inn the locatioin is great to all the shopping and resturants plus. More

Was this review helpful? Yes
Alaina Harrison, General Manager at Quality Inn & Suites, responded to this review
9 February 2012

Dear Guest, Thank you so much for submitting a review about your stay. We are very excited to hear about that you enjoyed your stay with us. We are located near several shopping options for travelers as well as great local and chain restaurants. We look forward to welcoming you back soon. Thank You, Alaina Harrison General Manager More

Judith E
Parksville, Canada
1 review
“repeat visit”
4 of 5 stars Reviewed 24 October 2011

We have stayed at this property before, and enjoyed it. The staff was very helpful, and pleasant. The breakfast was excellent. Although the property is beside Highway I-5, the rooms are very quiet. Our room was well-appointed and comfortable. More

Was this review helpful? Yes
Alaina Harrison, General Manager at Quality Inn & Suites, responded to this review
9 February 2012

Dear Guest, Thank you so much for taking the time to submit a review about us! We are so glad you enjoyed your stay. Also, thank you for the kind words regarding our staff. I will definitely make sure they get a chance to see these comments and we hope to see you again in the future real soon! Warmest... More

Anesthesia2011
Claremont, California
Reviewer
3 reviews
“Dirty and Awful”
1 of 5 stars Reviewed 14 October 2011

Stayed here recently and found the place to be awful and in disrepair. Toilet bowl was COVERED in rust. On waking up in the morning I turned back the covers to see what looked like dried blood on the underside of the comforter. We immediately checked out and I informed the manager of the poor hygiene at the facility. All... More

Was this review helpful? Yes
Alaina Harrison, General Manager at Quality Inn & Suites, responded to this review
24 October 2011

I’m so sorry to hear your stay with us up to our satisfaction standards. We will always try to not only meet each guests needs and expectations but to exceed them. If you would please contact me so I can discuss your stay in more detail with you, and compensate you for any part of your stay that you feel... More

Bashley56
2 reviews
“Not a high quality motel but good enough for the price”
2 of 5 stars Reviewed 27 September 2011

I was in town for a business trip for two weeks and needed a room that I could relax in at the end of the day as well as do a little work. This motel met my needs but I probably wouldn't take my family there unless I was on a tight budget. My first room had an odor in... More

Was this review helpful? Yes
Alaina Harrison, General Manager at Quality Inn & Suites, responded to this review
29 September 2011

I’m sorry to hear your stay with us was not more satisfactory. We at the Quality Inn & Suites try to not only meet each guests needs and expectations but to exceed them. If you would please contact me so I can discuss your stay in more detail and perhaps compensate you for any part of your stay that you... More

chief6824
southern oregon
Senior Reviewer
10 reviews
14 helpful votes
“Very helpful. Highly reccomend”
5 of 5 stars Reviewed 12 September 2011
2
people found this review helpful

We recently had a tragic family emergency. The front desk arranged four rooms together, for me, on very short notice and very late at night. The rooms were clean, comfortable, and quiet. The continental breakfast was generous and very good. I would like to again thank Quality inn for their help and patience during our family emergency. Job well done. More

Was this review helpful? Yes
Alaina Harrison, General Manager at Quality Inn & Suites, responded to this review
16 September 2011

Thank you so much for taking the time out of your schedule to write this review. We truly appreciate it and we are always pleased to hear of our guests stays. Our staff will always remain alert to emergency situations and will always try our best to accommodate anyone in need. Your family’s emergency situation resounded and stayed with our... More

TravelingBirdsWeAre
Carterville, Illinois
Senior Contributor
29 reviews
17 helpful votes
“Spent a comfortable evening”
4 of 5 stars Reviewed 17 August 2011
1
person found this review helpful

The room with tax was $115.03 for 2 queen beds. The room was clean and the beds were very comfortable. Would stay here again. More

Was this review helpful? Yes
Alaina Harrison, General Manager at Quality Inn & Suites, responded to this review
22 August 2011

Thank you for your recent correspondence regarding your stay with us here at the Quality Inn & Suites – Springfield. We appreciate you taking the time to make us aware of your experience during your recent stay and sharing your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing us here... More

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Quality Inn & Suites Also Known As

  • Quality Inn Springfield
  • Springfield Quality Inn
Address: 3550 Gateway St., I-5 Exit 195A, Springfield, OR 97477

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Quality Inn & Suites
3550 Gateway St. I-5 Exit 195A
Springfield, OR 97477
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