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Shilo Inn Suites Seaside East

2.0 of 5
900 South Holladay, Seaside, OR 97138
Hotel amenities
Shilo Inn Suites Seaside East
Ranked #21 of 23 hotels in Seaside
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51 reviews from our community

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Traveller rating
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Date Rating
Heppner, Oregon
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed 14 May 2013 via mobile

Well my suggestion is dont get the cheapest room on hotels.com Motel like room at the end of a dark creepy hall way. No view of anything, smelled, room in poor shape, and not cleaned very well. Maid service lacked, everyone seemed nice - pool is gross! Tiles falling, looked like it needed to be emptied and really scrubbed, gritty... More

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Seaside East, responded to this review
17 May 2013

Dear relw2012, We want to thank you for taking the time to share with us...your comments are very valuable to us! I am not sure which room you had and if you could contact me at the hotel and provide it, I can take a closer look at the room so that we can insure all the issues you mentioned... More

Vancouver, Washington
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 7 March 2013

This Shilo is only a block farther from the beach, and at least 150 dollars cheaper a night and nicer. Yes, they too are old and out dated, they have metal keys instead of more modern cards. They could use a fresh coat of paint here and there, but I have tried most of the ocean front hotels at Seaside,... More

Was this review helpful? Yes
See 2 more reviews by tia2zach for Seaside
Shilo I, General Manager at Shilo Inn Suites Seaside East, responded to this review
11 March 2013

tia2zach, We are so glad that you had such a great time and please know that we appreciate the wonderful comments you have made about us and also for letting us know where we can improve! Being a coastal hotel does make maintenance a challenge at times. We look forward to seeing you again soon & thank you for choosing... More

Corvallis
1 review
3 of 5 stars Reviewed 16 December 2012

After checking in and getting two keys (not key cards) we went to our room. Maybe it is the time of year (low occupancy rate) but our room #109 had a musty smell.(I had a Febreeze bottle from my car and sprayed the room and that helped a lot while we were in the room). I've stayed at several other... More

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Seaside East, responded to this review
18 December 2012

Dear Tiggerious, Thank you for choosing Shilo Inns Hotels and thank you for taking the time to share with us! Guest satisfaction is our highest priority and I have spoken to my staff and we will be going through that room to insure that there are no other issues in the future. We are thrilled that the overall the room... More

Washington State
Top Contributor
57 reviews 57 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 31 October 2012

This hotel is not the Shilo Inn on the beach at Seaside but it is very nice. The room was... huuuuge... as most Shilo Inn rooms are. The bed was comfy and all was clean, upkept and nice. The pool area here is great. They have a nice pool, great hot tub, great steam room and great dry sauna. I... More

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Seaside East, responded to this review
2 November 2012

Dear therealsherlock, Our staff is thrilled to hear you had such a great time during your stay! We take “affordable excellence” seriously and work hard to make sure that each of our guests enjoys their visit to Seaside. Thank you as well for all your kind comments about our hotel and staff; we appreciate all guest comments and it is... More

San Antonio, TX
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 22 August 2012

The first thing you notice when you check-in is that you're handed a big metal block key. I've never been to a hotel that doesn't provide an electronic key. It should have been a sign. The rooms were very dated. The front desk was not very friendly. The best were very uncomfortable. This place will do if you can't find... More

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Shilo I, General Manager at Shilo Inn Suites Seaside East, responded to this review
23 August 2012

Dear Lch86, I am so sorry to that your stay was less than perfect! Please know that we do take all of guest’s comments seriously and appreciate you taking the time to share with us. Our guests are very important to us and we want to insure that your stay reflects our “affordable excellence”, we apologize that it did not.... More

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Kuna, Idaho
Senior Contributor
28 reviews 28 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 28 July 2012

Nice friendly employees! I'm disabled, when they saw the cane they moved me from 3rd to 1st flr without without me asking! Room was good size. However for the price (summer tourist prices) the wi-fi did not work all night despite many complaints from many guests. Faucets hard to turn on for disabled, bathroom was not too clean, drain clogged... More

Was this review helpful? Yes
Shilo I, General Manager at Shilo Inn Suites Seaside East, responded to this review
1 August 2012

Dear Al T, Thank you so much for taking the time to share with us about your stay! My staff appreciated the many kind comments you made about them! Please know that we take every one of you concerns seriously and are working to address the issues you mentioned in regards to your room. We do want you to return... More

Snohomish
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 25 July 2012

I booked a mini-suite with 2 queen beds on Expedia's web site (hurry only 2 rooms left at this price). When we arrived, we got to sleep on a lumpy pull out couch-bed with no adjustment to the room's costly price. I understand that Expedia and priceline.com commonly overbook and the "fine print" says they don't guarantee you'll get what... More

Was this review helpful? Yes 1
Shilo I, General Manager at Shilo Inn Suites Seaside East, responded to this review
2 August 2012

Dear David D, Thank you for your understanding and we are so sorry that this happened to you! I know we spoke in regards to this during your stay…definitely book directly with the hotel in the future, so we can accommodate you in the room type that best fits your family. We enjoyed having you as our guests and we... More

Pueblo, Colorado, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 24 June 2012

I am so impressed by this hotel. Yes, the room was typical for the price range and the breakfast was minimal (mostly carbs so didn't work for diabetics), but the staff made our stay absolutely terrific. Friendly, helpful, pleasant! They really went the extra mile for us, both during our stay and two weeks later when I called about an... More

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Management response:
25 June 2012

Dear Wilma P, Thank you for your wonderful comments; I have shared them with my staff! We work hard to treat each guest as special and insure they have the “affordable excellence” that Shilo Inns are known for and we are glad it shows. I am also very pleased we were able to take care of your lost & found... More

Seattle, Washington
Senior Contributor
42 reviews 42 reviews
6 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 9 June 2012

Mid-quality hotel with splashes of bargain updates. Personnel is friendly and helpful. Hotel is OK if you don't pay much and have no high expectation. Several blocks from major enternaining district. Bit it's workable for saving $-when you stay a few blocks closer to waterfront, prices are up.

Was this review helpful? Yes
Management response:
25 June 2012

Dear Jacob1993 Thank you for bringing for taking to share with about your recent stay. I am so sorry that things were not what you expected. Please know, we take every comment seriously as they help us in so many ways. I would also be grateful if could take a moment and give me a call here at the hotel... More

Portland, Oregon
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 February 2012

We loved our stay in this Shilo. After reading the reviews of the ocean view (Prom) Shilo, we chose to stay a few blocks off the beach at this Shilo. The rate was the lowest in Seaside, but the service far exceeds the price. Upon arrival, the desk clerk welcomed us and made sure we knew everything about what the... More

Was this review helpful? Yes 2
See 2 more reviews by beachlovingNWfam for Seaside
shiloinns, General Manager at Shilo Inn Suites Seaside East, responded to this review
13 February 2012

Dear BeachlovinNWfam, We are so glad you took the time to share with us about how wonderful your stay was; it made our day! All of us here at Shilo Inns work hard to insure that all of our valued guests have a relaxing and enjoyable time while they are with us and we appreciate knowing that we did that... More

 
 
Shilo Inn Suites Seaside East
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Additional Information about Shilo Inn Suites Seaside East

Also Known As:
Shilo Inn Suites Seaside East Hotel
Shilo Inn Suites Seaside East Hotel Seaside
Shilo Inn Seaside
Seaside Shilo Inn
Address: 900 South Holladay, Seaside, OR 97138
Region: United States > Oregon > Oregon Coast > Seaside
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 23 hotels in Seaside
Price range (per night): ₹ 3,642 - 10,207
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Shilo Inn Suites – Seaside features 59 guest rooms and mini-suites. The property is only one mile from the Pacific Ocean and the Shilo Inn Suites Oceanfront Hotel & Restaurant on Holladay Street just blocks from the Seaside Convention Center, shopping and local attractions. Children 12 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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