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Westin Portland


Hotel class 4.0 of 5
750 SW Alder St, Portland, OR 97205
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Reviews you can trust

78% Recommend
4.0 of 5 stars 170 reviews
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3 of 5 stars
drbrad   3 contributions
Vancouver, BC
31 Dec 2009 | Trip type: Family
1
person found this review helpful

We stayed for three nights at the Westin Portland. I booked it through Hotwire and expected to get a good deal on a "Westin" hotel. Unfortunately, we got a nice hotel with average rooms. The hotel is right downtown in what I would consider "not the safest" area of their downtown. Yes, as others have said there are people constanly... more

Management response from
Chris Lorino, General Manager

Thank you for taking the time to write about your recent experience at The Westin Portland. I am thrilled to hear that you enjoyed the lobby, Westin Workout gym and the Heavenly Bed. We have plans for a full hotel renovation in 2010 and I urge you to come back and stay with us. I know you will find the...

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4 of 5 stars
aortiz40   3 contributions
Virginia
27 Nov 2009 | Trip type: Couples
1
person found this review helpful

This hotel didn't disappoint. Great location in Downtown Portland, within walking distance of a ton of restaurants, microbreweries, shops, etc. Our room was a pretty good size for a standard room, and the bathroom was huge, with a shower and a separate jacuzzi tub. The hotel is clean, modern and very well maintained. The only negatives would be that the... more

Management response from
Chris Lorino, General Manager

Thank you for taking the time to write about your experience at The Westin Portland. I am pleased you found the accommodations and bathroom spacious and comfortable. Of course, your comments about our perfect location in downtown is, I'm sure, valued by those traveling and thinking about staying in downtown. I will also tell you that we recently doubled the...

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5 of 5 stars
Gumb0girl   3 contributions
San Jose, CA
22 Nov 2009 | Trip type: Business, Solo travel

I love the Westin Portland. I have lost track of how many times I have stayed here on business travel. The staff is always attentive. The valets and front desk staff remember me on return trips. The rooms are comfortable and very clean. You can open windows to get some real fresh air! I wish you had more rooms because... more

Management response from
Chris Lorino, General Manager

Thank you for such a terrific, warm review. I am so happy to hear about your continued enjoyment at The Westin Portland and I cannot wait to share your words with the entire team here. We are honored to be your home away from home and look forward to your early return. Regards, Chris Lorino, General Manager

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5 of 5 stars
Toister   2 contributions
San Diego, CA
19 Nov 2009 | Trip type: Business

I stayed here on a business trip in early November and my wife joined me for the weekend. This was a fantastic hotel with incredible staff. PROS This is really a boutique hotel rather than the larger Westins I'm used to. For me, this is a real plus. You get to know the staff in a hotel like this, and... more

Management response from
Chris Lorino, General Manager

Thank you for not only taking the time to write a review, but also for sharing such tremendous detail about your experience. I am thrilled your time with us was enjoyable and productive, as usual. More specifically, I thank you for pointing out those associates and departments that clearly delivered memorable service. I will be quick to share your exact...

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3 of 5 stars
qwa2   2 contributions
Ashland, OR
15 Nov 2009 | Trip type: Business, Solo travel

Overnight parking $29. Small Mixed nuts in Mini Bar $6.95 + 20% Gratuity. Internet Access $12.95. I stayed last weekend at the Portland Aloft and its a MUCH better value and the staff are actually friendly and glad to see you. (At the Westin I walked into an argument at the front desk with another guest.) As platinum members with... more

Management response from
Chris Lorino, General Manager

Thank you for your review and your loyalty to the Starwood Preferred Guest program. I'm sorry that you feel some of the ancillary services or items within the hotel are overpriced. We are very dilligent about ensuring these items are not above market value, particularly as compared to other downtown, similar hotels. Please also consider our wide array of packages...

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2 of 5 stars
lily77Seattle   1 contribution
Seattle
5 Nov 2009 | Trip type: Couples

Sure this place looks beautiful, but beware the walls are really thin. You can hear everything and I mean everything that goes on in the room next to you. Also I left a nice pair of shoes there and the gentleman that I spoke with in the lost and found took my phone number and said he would be sure... more

nice place
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4 of 5 stars
gonnaflynow   7 contributions
san francisco, ca, usa
27 Oct 2009 | Trip type: Couples

It being an older building, the main complaint we had was sound transmission. We reserved through priceline and got a very good rate; no compaints there. But we were given a room right by the elevators which also had an adjoining door to the next room. We could easily hear the adjoining room's conversation and the dinging of the elevator,... more

Management response from
Chris Lorino, General Manager

Thank you for the review of your recent stay. First off, I'm pleased to hear that you took advantage of our special $20 upgrade offer; it sounds like you enjoyed the additional space of the Studio Suite. With that said, it also sounds like you experienced some noise around your room and I'm sorry for that. Despite the classic, European...

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4 of 5 stars
misskittylv   17 contributions
Las Vegas
26 Oct 2009 | Trip type: Couples
1
person found this review helpful

My husband and I booked this hotel through Hotwire.com for a last-minute trip to Portland. I had never stayed at a Westin before, so I didn't know what to expect. We were pleasantly surprised. The staff were very professional and helpful. The room was a good size with big windows. The bathroom had a tub and a shower, which was... more

Management response from
Chris Lorino, General Manager

Thank you for taking the time to write such a detailed acount of your stay. Firstly, thank you for choosing us on your last minute trip to Portland and I'm happy to read that you had so many positive experiences throughout the hotel. In addition, I'm glad that we were able to assist you with dining options in the city...

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4 of 5 stars
smw1951   1 contribution
Shelton,WA
25 Oct 2009 | Trip type: Couples

We picked the Westin after a previous visit with another couple. We booked different hotels, we were impressed with the amenities and the room at the Westin so on our return visit we picked it. From dining advice from the bartender in the Daily Grill to the manager replacing our fire alarm battery, the staff excelled. We ate breakfast in... more

Management response from
Chris Lorino, General Manager

The title of your review says it all....and I'm thrilled you had a relaxing stay and found the staff helpful. I will be sure to share your review with the whole team, particularly the Daily Grill Restaurant bartender and the manager who assisted you. Thank you again. We look forward to welcoming you back!! Regards, Chris Lorino, General Manager

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5 of 5 stars
tjomomma   2 contributions
Colorado
10 Oct 2009 | Trip type: Business

Stayed here four days for recent business trip. Location is outstanding in downtown Portland. Rooms are top notch and even meeting rooms had huge, great windows, a departure from the closed in, stuffy, "could be in any hotel anywhere" meeting rooms that are typical. Shower heads in rooms are worth the stay alone. Great, large workout facililty. Parking is the... more

Management response from
Chris Lorino, General Manager

Thank you for taking the time to provide detail on your recent stay; I appreciate the feedback, as I'm sure other travelers do as well. I am pleased to hear you enjoyed the room, Heavenly shower and our meeting rooms, which, you are right, they have great floor-to-ceiling windows and natural light. Thank you again and we look forward to...

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Westin Portland Also Known As

  • Portland Westin
Address: 750 SW Alder St, Portland, OR 97205
Hotels in Portland Westin Portland
4.0/5.0
170
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