Staff was excellent and helpful. Hotel was very nice. Felt like I stepped back in time to a day when customer service was the focus and you are made to feel valued and appreciated for your stay. Hotel has a real old world style. Would recommend asking for a room away from the elevators. Noise from guests waiting for hotels... More

Hotel was within walking distance to many retaurants, shopping and sightseeing. We stayed in an Executive King room which was nice and spacious. Hotel staff was attentive and friendly. Hotel is beautiful.

Stayed here for our wedding anniversary. Usually stay at another hotel across the street but decided to give The Benson a try. Room was nice and the staff great. I forgot a corkscrew and the front desk found one for me. They were great. The only problem I had were people being noisy down the hallway at 2 in the... More

Well this was a pleasant surprise a real time warp hotel a wonderful old world feel with all the modern touches, gracious rooms -clean and tidy with an excellent eatery, bar etc, the staff where all very helpful. Located in the centre off Portland, convenient for getting around the area, and transport links as l said the reception area decor... More

My wife and I stayed at the Benson Hotel the night of our wedding. The hotel was classically beautiful. The room was very nice and spacious, though the view and tub/shower left a little to be desired. We ordered room service breakfast in the morning, which was expensive and took FOREVER to be delivered. But once it finally got there,... More

On May 7th my husband and I arrived at the hotel with a reservation made through expedia. On the way to the hotel I phoned expedia as we had not received an email confirmation. They assured me that we had indeed booked and all would be well. When we arrived things were not okay, as they could not find our... More

Babsy and I went to Portland on the weekend to cheer ourselves up. We wanted to eat, sleep, walk, and talk in the city, taking in fresh sights, sounds, and food. We stayed at the Benson Hotel, and it is an architectural delight. The ceiling in the lobby looks like something from the Italian Renaissance. Couches are arranged around an... More

The vintage building and the welcoming doorman are your first indicators that you have made the correct hotel choice. Then when inside, the warmth of the fireplace, and the smiles of the friendly front desk greets you. My stay was wonderful. The bed was comfortable, the room was small, but charming. The hotel is in walking distance from stores, restaurants,... More

This was a great hotel,great old architecture in the lobby, helpful staff, very clean. The rooms were on the small side, but fine for our needs. Close to Powell's books and lost of good food! The concierge was very helpful