Seriously they have a great view, you can see Yaquina head lighthouse in the distance to the North. They have huge spotlights that shine on the ocean at night it lights up the waves and looks amazing. The beds on the other hand seem to be made of concrete. I've slept on a firm bed before but really this hurt...
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My partner and I stayed here in August. We attempt to make a trip down the Oregon coast each year and decided to stay at the Shilo Inn Suites. There is ample free parking in several different lots. Our check-in was effortless and we went straight to the room to unpack. Once we opened our door, the smell of bleach...
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My family and I stayed at the shilo a few times about two years ago and loved it. We just got back from a stay there and were more than disappointed. There were no free cookies, fruit, or even popcorn anymore. the rooms were OK but not even complementary lotions. The TV remote only worked half the time, the chairs...
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Dear amber l,
Thank you for submitting your feedback regarding your recent stay at Shilo Inns Oceanfront Hotel in Newport.
While the continental breakfast, cookies, and popcorn were discontinued several years ago, we are happy to offer our Shilo Café for breakfast each morning, and also for lunch on the weekends. The menu features delicious and affordable selections from our...
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This motel is a bugdet friendly motel. The view was excellent. The room was average. overall a good value my main complaint would be the lighting outside is so bright that you could read a book in the middle of the night without a single light on. The staff was freindly and helpful as to directions and restuants,
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Gear cindibuckellong,
Thank you for your compliments regarding your recent stay at Shilo Inn Suites Oceanfront Hotel in Newport. Our entire staff takes great pride in providing outstanding Shilo service at every turn.
We do provide lighting so that guests can view the beach and ocean any time of the day or night. Our apologies if that feature detracted from...
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This was a last min. get out of town for New Years weekend. I went on line found a great deal, read the reviews and went for 3 nights.
The reviews are right on, The property is old and dated it has been remodeled many times it was clean quiet and the view was great We had a great week...
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Dear DaJul,
We are delighted that we could provide a memorable New Year’s weekend for you. Thank you for writing about your experience at our hotel. With our level of amenities, and commitment to guest satisfaction, we continue to be one of the best values on the Oregon coast for those wanting a full-service, oceanfront experience. We appreciate your comments...
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We went for the whale watching/storms and/or snow. in other words, we planned to spend much of our time in Newport vegging in the room. We requested a Large oceanview room with a kitchenette and were really disappointed. The kitchenette had little more than a single bowl and plate and absolutely nothing else. So, we paid for something that was...
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Dear MCPOUSNrtd,
Thank you for your compliments regarding our outstanding Shilo service at both front desk, and restaurant. Bill and the rest of our front desk team are experts in providing the highest levels of guest service. We are glad that your meal was highly enjoyable as well.
Please accept our apologies if your guest room fell below expectations. We...
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OK, so Groupon says that I am getting more than 50% off of this great hotel. I paid $179 for 2 nights in an ocean front room. Yep, I sure got an ocean front room, but that's about all I got. Everything else is low grade and not what I expected for a hotel that Groupon says charges over $150/night...
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Dear moobtraveler,
Thank you for choosing our Groupon special and spending your getaway at Shilo Inn Suites Oceanfront Hotel in Newport.
We hope that you enjoyed a nice oceanview dinner with the restaurant credit included in the package price.
Unfortunately, when the city constructed the roadway approaching our covered garage, the existing terrain did not allow for a more even...
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My family and I stayed there December 26th. The hotel is beachfront, you get to the beach thru stairs. We got a pet friendly room for our dog. Plenty of free parking, and restaurants nearby. Dinner restaurant is ok, it has a good dinner deal (2 for 22$). I stayed in building A, nothing fancy about it. There are 2...
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Dear SickofRain,
Thank you for your thoughtful feedback on our Shilo Inn Suites Oceanfront Hotel in Newport. We realize that dogs are an important part of the family and we’re happy to make available a number of pet-friendly rooms. The Groupon that was offered was very popular, and folks had great things to say about our menu and service in...
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Beautiful facility, great restaurants, only problem is that rooms other than in the main hotel are small, and its tough to move around if you have more than 2 people in the room.
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Dear LisaELear,
Thank you for sharing your kind thoughts regarding our hotel and dining options. Our goal is total guest satisfaction each and every time. Our delicious and affordable menu selections are memorable enough to highlight everyone’s getaway in Newport. We do offer extra-large, deluxe guest rooms in another part of the building, which is pet-free but still offers a...
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We paid $179 for 2 nights in an ocean front room. The room is "nice" but certainly not nice enough to warrant $90 per night. In Newport, there are many smaller hotels (not chains) which offer rooms for $90 per night at a "regular" rate for December. Our expectation was that we would get an exceptional room in an exceptional...
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Dear Linda H,
Thank you for selecting our Groupon deal and for coming to Newport. We apologize that some elements of your room did not meet your expectations. Our records show that each of your concerns was taken care of the same evening as reported, however. We are glad that you enjoyed the sweeping views of the Pacific Ocean, and...
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