Called the hotel a half hour before we were to arrive to confirm room availability. When we arrived the fellow told us he was mistaken and had misinformed us on the phone, but that we could have an upgrade for the same price. That worked out fine for us. Complimentary Breakfast was excellent. Enjoyed our evening meal at the neighbouring... More

Courteous desk person, gave directions to hotel and nearby resturants. Price was excellent.The room turned out to be a suite. Quiet, clean, comfortable bed. More

Zero stars. Best Western Diamond member will NEVER stay here again. In the midst of what might have been a long term stay, had a problem with a self righteous boy scout desk clerk who refused to let me negotiate terms for a temporary one night pet fee with Motel owner. I was evicted and treated like a criminal. The... More

Reception was great, upgraded to a suite at no extra cost as had requested a quiet room. Convenient Denny's next door with good food. Problems at checkout but were resolved by manager later on. More

Very nice for a best western would stay again and again More

Facility was fine but water smelled and tasted like a mineral spring, ie like rotten eggs. Informed front desk that the lobby's men's restroom had only scalding hot water and heat lamps in a restroom with only sink and toilet. It was 90+ degrees outside so the un-needed heat lamps were unpleasant. Staff didn't seem to care when informed. More

We stayed at the Best Western Hermiston Inn on both June 29, 2010 and July 14, 2010, stopping there on the way both to and from the Oregon Coast. We were greeted at the front desk by friendly and helpful female staff. We found our room on both occasions to be very clean and well maintained. The beds were extremely... More

My father and I came to Hermiston to visit my brother, who lives here. I booked this hotel based on the reviews, and this hotel was even better than expected. My dad doesn't want to leave! Seriously, the staff was very nice and unassuming, the rooms and the hotel overall is very clean, the breakfast is good - and free... More

We just completed a 10,000 mile coast to coast trip. I did a lot of research and Tripadvisor was very helpful. I chose all of our hotels based on previous guest comments. This hotel lived up to all the positive reviews. Friendly service, clean, spacious, good breakfast and reasonable rates. More