DON'T BOTHER TO SPEND THE NIGHT HERE. They advertise wi-fi, but it doesn't work. The clerk reset it, but it still didn't work. The bathroom sink was clogged, and the toilet bowl was not clean; the bed mattress was old and sagged where too many people sat too many times; the lights in the stairwell to get to the 2nd... More

The rooms here at this hotel were very clean, neat and tidy. The staff was exceptional and tremendously accomodating. My dad is very ill and staff was very helpful to us. We so appreciated it. More

As a member of the U of O Entrepreneurship club, this property provided us with a great place to stay while attending the Bend Venture Conference. They coordinated all of our rooms next to each other and accommodated our schedules with the conference we were attending and adjusted check out times etc. It's in a perfect location for getting downtown... More

In town for Christmas Break.visiting family and friends. Stayed several days.Loved the clean and comfortable rooms.Enjoyed the BIG hot spa and took advantage of the lovely breakfast almost every morning. The staff was very friendly and helpful about local events and dining.I would definitely recommend to anyone looking for reasonable, clean rooms with a nice staff and amenities. More

We were staying in Bend for Thanksgiving with friends. Since their condo in Sunriver didn't accept dogs, we were in need of lodging. We were actually booked in a different hotel, but we could only stay there one night, as the smell of the room and the fact that we all got itchy made for an incredibly bad night. Desperately... More

Rooms was clean and comfortable nice place to spend a week golfing and sightseeing. Would definitely come back again. More

My husband and I were traveling to Seattle with our dog, to visit family. We love Bend, and never pass up a chance to eat at one of a few favorite restaurants. We made a reservation at the Best Western Inn at Bend for one night. We arrived, and the greeting at the welcome desk was less than friendly, by... More

UGH! The room was VERY dated, smelled stale & DISGUSTING and SERIOUSLY OVER PRICED - YIKES!!!! $118 for the room and we checked in at 2AM. The staff was NOT friendly at all. I will never stay at this hotel again! I am telling everyone I know to stay away from this place. I wished I had read reviews prior... More

The rooms were not ready on our arrival, actually not ready until after 5pm. The rooms smelled and the staff were very off hand about our concerns. We had to go to the store and get a good air freshener to help combat the smell. The hotel is not worthy of the Best Western name nor the AAA designation. More