I just checked in with a very surly girl name Mariah. She was Incredibly rude and apparently either unable or unwilling to explain anything beyond the basics of check in. I am staying here right now, and after a three hour car ride and being greeted by a teenager with a huge chip on her shoulder, I would not recommend... more

Originally booked the Fairfield Inn but it was too far away from downtown. We saw the Phoenix Inn as we drove around and managed to negotiate a good rate. The standard rate was not cheap. The rooms were excellent with a lounge area and separate bedroom and downtown was a few minutes walk with an excellent choice of shops, bars... more

The Phoenix Inn was a nice place to stay, in a great location. It was walking distance to the downtown area, with many restaurants and shops. The room was nicely furnished and clean. Breakfast was more extensive than most hotels. Their internet connection was free, and reliable. Unfortunately, our room had a subtle odor of onions that never really went... more

On previous trip we had stayed at the Phoenix Inn in Bend. Thinking it was a fairly nice hotel although a little pricey, it has a great downtown location and would be a great place to stay during the Flashback Cruz. We made our reservation almost a year in advance knowing that weekend would be busy. We called the Wednesday... more

I have been staying at the Phoenix Inn in Bend, OR for business every other month for approximately 5 years. My secretary reserved my room over a week in advance. When I arrived at 10:30pm, after having driven 3.5 hours to get to Bend, I was told the hotel was full. They confirmed that they had reserved my room for... more

It always feels a little weird with the bathroom sink and counter placed in the main room area instead of the dedicated bathroom space. Oh well, for $99 per night in an emerging city, I’m willing to overlook some weirdness. The location of this hotel is top notch so if the McMenamins down the street is too spendy for your... more

The overall hotel is decent. The pool and hot tub are about what you expect. The hotel does not have enough parking, so they share with an office building next to them, but you have to move your car by 10 am or risk it getting towed. Also, the housekeeping was really bad. Two days in a row, they did... more

This hotel was just a one night getaway, but it ended up being the place I will stay every time we come to Bend. Everything was great, from the room, to the great breakfast, to the service. The price for our room was $99 dollars, but in reality it felt like we only were paying $79 dollars because we probably... more

Spent 4 nights at the Phoenix Inn. The location to downtown Bend is excellent, however was a bit disappointed in the facility itself. (we have been lucky enough to stay in different ranges of hotels via Priceline but this room was booked at regular price due to family wedding) We booked a room with 2 double beds as my husband... more