I was never acknowldeged at the front desk. I was the only customer waiting to be checked in and there were four employees gabbing for ten minutes before I had to ask to be checked in. I was told that the room I pre-paid for would be ready at three and there wasnt a room ready for me. I was... more

I stayed for just one night. The hotel it fine...looks like they might me in the middle of an update-my room was updated with two flat screens...but was missing both a hairdryer and iron/ironing board. When I called downstairs to get a hairdryer- she said she would see about a hairdryer - I said see? I asked her if she... more

I read the reviews here after my wife booked the hotel and I got really concerned. We've stayed at other Embassy Suites and have had good experiences before. We decided to see for ourselves and found it to be fine. The hotel is located at the intersection of two major highways and is very convenient to most of Tulsa. There... more

1st suite we were put in, bed broken, toilet would not stop running. Moved into new suite in which TV did not work in one bedroom and bed was broken. Called to have fixed but not done until asked a third time. Hot tub was green and smelled. In the evening we went to the hotel restaurant for dessert, no... more

We stayed two nights. There were many things that weren't up to par. The temperature in our suite was crazy; we had one thermostat. We set it for 70 degrees. The result was that the bedroom was extremely hot, and the main room was freezing! The notice in the room said that, among other extras, there were "soothing sound machines"... more

Earlier reviews citing huge mobs of unruly 10-year olds running through the hotel, hitting all the buttons on the elevators, squealing in the hallways; monopolizing the "business center" and the only free internet access in the hotel; and generally turning the place into a 10-story Chuck E. Cheese are sadly pretty much on the mark. Uniformed security tried to deal... more

The hotel is very clean and hotel staff friendly and accomodating. Modern in appearance with large glass elevators overlooking the courtyard set-up. Pool area and restaurant are separated by large open concept garden style reception area. Rooms/suites, are very large and modern decor. Beds are super comfortable, pillow-top. The living room is separated from the bedroom area. Large flat screen... more

States it is just redecorated, it is very brown. While I have never stayed at a Red Roof Inn this seems to be the level I would expect. Front desk staff is anything except what you would expect from a Hilton family hotel. There were not rude, just not at all professional. There was a lot of visible security so... more

We have stayed in embassy suites before and they did not disappoint. Comfortable rooms, excellent ameneties. Free internet access would be better. more