Stayed here in June 2009 for a family reunion. Pizza crusts were under the bed skirts. Hairs in the shower drain. We had a block of rooms and none of our group could get their room to cool off, it was musty and hot. There were some people that come in on weekends to play accordions and bagpipes in the...
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I regret the Stillwater Plaza Hotel was unable to meet your expectations during your stay in June, 2009.
In February, 2011, Stillwater Plaza Hotel was sold and is now under new ownership and new management. Our goal is offer the utmost in service and accommodations. We are under extensive renovation. Please come back and experience what we have to offer....
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the room was dirty, i understand the are renovating. but thats no excuse for housekeeping. the bathroom had trash and hair and look like vomit on toilet, trash in all the drawers, dirty knive and cup with the coffee maker. pop stains on the nightstands floor was dirty, elec. outlet in bathroom keep turning off( my hairdryer keep shuting off...
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I do apologize for the issues that you had with your stay. There were many issues that were not handled correctly during your stay. I have already discussed your list of concerns with our front desk and our housekeeping staff. I do appreciate you bringing these to my attention so that we can better service our guests in the future.
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This hotel is doing a complete overhaul. So, the hallways, lobby, and common areas were not in the best of shape. However, the rooms themselves were VERY nice. Ours had both a microwave and refrigerator. The staff was super friendly. And the free morning breakfast had cereal, bagels, muffins, and juice. The room also had coffee you could make yourself,...
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This hotel is renovating, so there is some dust and work being done. But i was able to stay in a room that was completely finished. It was well worth the price, and I would definitely stay again. Great staff, everyone was very friendly.
I was so unhappy with my experience, I started a blog about it: http://stillwaterplazahotel.wordpress.com/ Not only did I have numerous problems, some of which were serious health and safety concerns, customer service has done nothing to respond to my concerns.
we apologize greatly for the issues that arose during your stay. We would like everyone to know that is property is under new ownership and management, although this is not an excuse for the poor condition of your room at the time of your stay, I would like to guarantee that this quality of room is no longer in our...
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