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Crowne Plaza Oklahoma City


Hotel class 3.5 of 5
2945 NW Expressway, Oklahoma City, OK 73112-5463
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Reviews you can trust

55% Do not recommend
3.0 of 5 stars 46 reviews
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By trip type
All (46)
[ Date ] [ Rating ]
nice hotel
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4 of 5 stars
Oklahoma
11 Nov 2009 | Trip type: Business

This was a nice hotel. The two things I want a hotel to be is clean and quite, this one was both. Good service and location. Located near several restaurants, shopping, and close to downtown. more

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4 of 5 stars
tulsa
14 Oct 2009 | Trip type: Family

The staff was helpful. the rooms clean and comfortable and the location was close to our activities. more

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1 of 5 stars
Wichita, KS
12 Sep 2009 | Trip type: Family

I have been a Priority Club Member for a few years and never have stayed in a Crowne Plaza before. I thought since this was supposed to be a "nicer" Holiday Inn hotel, it would be great for our Labor Day getaway. I was completely and totally wrong. When we arrived, the lobby smelled of cat urine. The elevators were... more

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1 of 5 stars
wrenster7
12 Aug 2009 | Trip type: Family

Service is the biggest problem with this hotel!! Upon arrival it was apparent that this was a very busy location. There were only 2 people at the front desk for check in. It took approximately 20 minutes for them to finish with the one perosn in front of me in order to handle my check in. There were six in... more

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2 of 5 stars
Michigan
6 Aug 2009 | Trip type: Business, Solo travel

In it's day, this was probably a nice hotel. I was not impressed with this hotel. The hallway had cheap fans drying up a leak from the ice machine. There was food left in the hallway all night, rooms were ok, clean but not spotless. Next time I'm in OKC I'm staying elsewhere. more

Management response from
CrowneGM, General Manager

Thank you for the review. I do apologize for your experience not meeting your, or my, expectations. Please call me personally the next time your are coming to Oklahoma City. I know we can show you the true Crowne Plaza experience. Thank you, Jeff Keeley General Manager 405-602-6114

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2 of 5 stars
Washington
28 Jul 2009 | Trip type: Business

I was appalled at the upkeep of this hotel. We pulled into the parking lot and should have immediately pulled out again from just the looks of the parking area. There were weeds growing up in the flowerbeds around the hotel and the hotel glass door were filthy. When we walked in the lobby was nice but the hotel was... more

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3 of 5 stars
Lubbock, TX, USA
27 Jul 2009 | Trip type: Family
1/1 found this review helpful

My family stayed here on a stop-over night between Lubbock and Tulsa. We really wanted something clean, close to friends, and had a pool. (I know the continental breakfast was never promised, but I just don't get why the supposedly cheaper hotels have breakfast, but the 3 star hotels leave you running to Sonic for food...) The Crowne Plaza probably... more

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4 of 5 stars
Oklahoma City, OK
13 Jul 2009 | Trip type: Couples

We were having some remodeling done on our house that made it necessary for us to stay in a hotel for a couple of nites. We stayed here 2 nites and would definitely do so again. Our room was very clean and quiet. The bed was comfortable also. Our room included a fridge and microwave and the internet was free... more

Management response from
CrowneGM, General Manager

Thank you for your great review. I truly appreciate it and will share with my team members. Thank you again and we hope to see you again the next time you are in Oklahoma City. Jeff Keeley General Manager

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4 of 5 stars
Edmond, OK
25 Jun 2009 | Trip type: Couples

We really enjoyed our stay! We had a great overall experience--friendly staff, comfortable bed, nice and clean room. The pool and hot tub were a lot of fun as well! The breakfast buffet was deliclious and we had great service. The negative would be the air conditioning, I am usually cold so I know that when I am hot, its... more

Management response from
CrowneGM, Manager

Thank you for the nice comments. I do apologize for the lack of air conditioning. We have had some issues but are addressing them. All A/C's in rooms are working now. Again I apologize and thank you for your understanding. Jeff Keeley General Manager

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1 of 5 stars
Anywhere, USA
30 May 2009 | Trip type: Friends getaway
0/1 found this review helpful

This hotel was all over bad! First the room was filthy, the staff was rude. On top of that it was hot and the air conditiners didn't work! We asked for another room and were informed that all the rooms didn't have air, and all the box fans were already given away. We spend $160 to not even get a... more

Management response from
CrowneGM, General Manager

I apologize for the issues during your stay. Please contact me at 405-602-6114. I would like to discuss this with you and resolve to your satisfaction. Thank you, Jeff Keeley

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Crowne Plaza Oklahoma City Also Known As

  • Oklahoma City Crowne Plaza
Address: 2945 NW Expressway, Oklahoma City, OK 73112-5463