This hotel has had a facelift, but still needs some work. Walked in the room and was pleasantly surprised until I checked out the pillows. I'm serious here and not over exaggerating! These pillows look and feel like the management went dumpster diving behind a super 8! Tiny, lumpy, old and worn out. Seriously bad! Your granny had better pillows... More

We have stayed here a couple times & had a decent experience. We heard they had renovated the hotel so booked New Years Eve. The renovation was not complete, at least the room we were in. However the hotel is very clean and the staff is always extremely nice & helpful. They even took us out to a night club... More

Like most of the Crown Plaza's where I have stayed, the Crown Plaza in Oklahoma City is undergoing a major renovation. The roped off areas around the entrance were an inconvenience, but we at least had a preview of what is to come, and I firmly believe that this hotel will shine in 2012. The room itself was roomy, well-appointed,... More

Just recently got back from Oklahoma City, and I stayed at this hotel for 3 nights. The place was a great value and is starting to look nicer compared to what it used to look like. The staff was very hospitable and empathetic. I never received bad service while I was there. They were mentioning how they were undergoing major... More

The Crowne Plaza is convenient for business needs in NW OKC, but it is an aging property and it's not aging gracefully. I was first put in a poolside room which was dark, small, and with inoperable phone. Worse, the electrical outlet behind the night stand was hanging by it's wires, creating a real safety issue. I complained to the... More

I'm a road warrior and have stayed in just about every "brand" hotel there is. While Crown Plaza's are normally older hotels, my stays are usually pleasant. The Crown in OKC however leaves a lot to be desired. Bugs (alive lol) in my room/shower, room smelled of fresh paint (strong enough to give me a headache). The hotel was being... More

Like to stay here because it is very easy to reach the museums and zoo that my grandson and I love to visit. We normally stay in a pool side room for easy pool time. Everything was clean and fresh. But even at the best hotels there can be issues and I judge them on how they handle the problems.... More

I'm here on business very often. Service has been deteriorating rapidly. On this last stay, I was assigned a room that was missed by housekeeping and still a mess from the previous guest. Right outside the room, the ceiling in the hallway was all torn up and several lights were dangling as they were being worked on. After heading back... More

This hotel was probably the nicest hotel in Oklahoma City 25 years ago. The lobby was nice and the staff was friendly. Upon checking in I asked if there were any rooms with refrigerators. The girl checking me in said the they cost $10.00 per day. I told her that I was needing somewhere to put my insulin. She immediately... More