We will not be staying here again. Booked one night, prior to an early morning flight. Sheets were clean, floor had been swept. Otherwise, it appears as though plenty of cleaning is overlooked on a long term basis. Bathroom door edges and the refrigerator door was much too brown to simply have been overlooked once or twice. Better than a... More

made reservations online. received confirmation number but when we got there had no rooms. The Extended stay reservation line is of no help. Kind of said to bad so sad. Most unprofessional hotel chain I have ever encountered. don't take the chance you won't have a room More

I stayed at this hotel on business for about two weeks. My employer made the arraignments and paid for it. This is a no frills basic hotel that is best used for short term stays. The rooms are fairly clean, but it is only cleaned once a week (Thursday) if you want a change of sheets or towels before then,... More

This is my second time in the States, first time was heaven, so, i was expecting much, and was disappointed, the hotel was just average, the staff were rude, and to make things worse, my resrvation was thrown out the night i arrived. sad. More

Used Priceline with a $39 bid for a 2 star hotel, and got the ESA -NW. When we arrived at the ESA-NW late at night, they told us they were overbooked but had a room for us at the airport location. With little recourse at 10PM we followed their directions which led us through neighborhoods with bars on the windows... More

We reserved two rooms three months in advance. When we arrived, there were no doubles left. Why would a hotel book a reservation for a room they didn't have? The hotel staff couldn't answer that question either. We stayed an entire week, and on the "one" day that they were to clean the room, they did not vacuum or take... More