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Extended Stay Deluxe Cleveland - Westlake


Hotel class 2.5 of 5
30360 Clemens Rd, Westlake, OH 44145
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60% Recommend
4.0 of 5 stars 6 reviews
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3 of 5 stars
Minneapolis, Minnesota
18 Nov 2009 | Trip type: Business, Solo travel New

The room was functional, and that's about the best I can say for it. . The bathroom had no counter space and the lighting was dim, the television was small and far away from any convenient viewing space. On the other hand, it was nice to have a kitchen, which was clean and stocked with utensils. My main complaint is,... more

Management response from
Manager-BKL, Manager

I recently received a copy of your review of the Extended Stay Deluxe Cleveland - Westlake. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. It is my pleasure to provide an explanation regarding the issue you described. Every part of our hotel, from the in-room features, to the...

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3 of 5 stars
Glendale, Arizona
8 Oct 2009

We had not been to Cleveland in a couple of years and even longer for pleasure rather than business. Cleveland has certainly changed from what we remembered. Downtown has been cleaned up and there is a ton of things to do and see . It was a short trip but we visited the Botanical Gardens and the Cleveland Museum of... more

Management response from
Manager-BKL, Manager

"I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay Deluxe Cleveland - Westlake. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are...

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5 of 5 stars
colorado springs, co
30 Aug 2009 | Trip type: Solo travel

I searched for an extended stay hotel in the Westlake area and found Extended Stay Deluxe. I only booked 2 nights to make sure I liked the hotel before I committed to 5 days. I stayed a total of 5 nights. The rate was a great value $65 per day. The front desk was very helpful and knowledgable. Hotel room... more

Management response from
Manager-BKL, Hotel Manager

It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay Deluxe Cleveland - Westlake. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is...

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4 of 5 stars
Bangalore
3 Jun 2009 | Trip type: Business

Great value for money. The rooms are self sufficient with a mini kitchen. Hotel also has a self service laundry area. All of this at a fairly reasonable cost. The only downside I felt was the lack of a restaurant. Even breakfast s not available here. more

Management response from
Manager-BKL, Hotel Manager

"Thank you so very much for your glowing review of Extended Stay Deluxe Cleveland - Westlake. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,...

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4 of 5 stars
Columbus
28 Nov 2006 | Trip type: Friends getaway

Got this place on Priceline with a $33 bid on a 2 star property. I wasn't expecting too much, but was happy with the overall experience at the Extended Stay. I called to confirm the reservation the day of our stay and they informed me that we were booked for a queen smoking room. I requested a non smoking room,... more

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2 of 5 stars
Rochester, NY
26 Jul 2006
1/2 found this review helpful

The problems started when we got there: Ray, the older man working the desk, claimed he couldn't find either of our reservations (we had 2) and that the hotel was full. Ray needs to be retrained in how to use the computer system there. No further effort was made to help us (ie offer to call your central office!) even... more

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Extended Stay Deluxe Cleveland - Westlake Also Known As

  • Extended Stay Westlake
  • Westlake Extended Stay
Address: 30360 Clemens Rd, Westlake, OH 44145
Westlake Speciality Lodging Extended Stay Deluxe Cleveland - Westlake
4.0/5.0
6