I booked my room online for a week, with the help of my mother. Was given a confirmation number, and checked in a couple days later. The next day, I was told that I had to call my mother to have her send a front & back copy of her credit card, or leave. To the point of getting my... More

My wife and I stayed here for one night and had a bad experience. The staff was friendly, but we couldn't get into our room since it was entirely surrounded by massive spider webs filled with tons of giant red spiders. They were everywhere! We went back to the front desk and requested a new room (which we received), but... More

This was the best rate I found to be close to where I was having surgery. We were very happy with the service and the price. More

This place needs a make over. It is ran down and nasty. The staff is unfriendly and not very helpful. More

We arrived after 11:30pm without a reservation. Got a room right away. It was about 90 degrees that day, so a nice cool room to relax in would have been great. The air conditioner was not on in the room, so it took a while for the room to cool off. The room was clean though. Your ordinary Super 8.... More

i was a bit hesitant about this place given prior bad reviews, but we were traveling with a dog and did not have many choices for a Saturday night. The hotel is right off Interstate 90, very easy to get to with lots of restaurant choices nearby. When we got to our room, I was pleasantly surprised. The beds were... More

Our family was traveling from Chicago to Central New York and we decided to split the trip in half, spending a night in the Cleveland area en route. Our experience at the Westlake Super 8 was VERY positive -- convenient location just off I-90, friendly and accommodating check-in, a clean, comfortable, QUIET room, the very nice outdoor pool that was... More

I travel Oh, Pa, WV, Md for my company and use super 8 most of the time. I have been staying at the super 8 in West Lake and will have guys staying there for the next few months. The only problem I have had the last few stays no internet. If they don't get it resolved I will look... More

Dirty room, chewing gum stuck to side of headboard and worst of all... Bugs in bedding! More