The room was clean, I'm guessing around 500 sq. ft. The room looked like it was unprofessionally updated. I went to sit in the lounge chair and it tilted back, one of the back legs was broken. After I straightened the leg and sat down, I noticed a dusty smell. The a/c unit was directly behind the chair, I removed... More

This is one where you just hate to say anything negative because it's obvious the hotel is hurting, struggling to make a go of it, and all the staff are SO exceptionally friendly and anxious to meet your every need. But it's an old building, there isn't always hot water, the ceiling in our room (11th floor) poured in rain... More

We stayed at this hotel recently with extended family for a wedding nearby. The rooms were clean and definitely adequate. I had stayed there previously when new as the Sofitel and later when it was a Wyndham. Obviously the bathrooms are a little dated but the lobby is very nice and one of our rooms was a suite with floor... More

I was staying in Toledo on business and found the accommodations to be very comfortable and the employees to be friendly and professional The lobby and restaurant area have a nice contemporary look. Breakfast and lunch appeared to be all buffet-- they seemed to be refreshing food a lot, and there was a good variety. Lunch was a good value.... More

I stayed October 11,12,13, 2011. the room was very clean and complimentary valet parking was a plus since most all the other Hotels charge to use their parking garage. The staff was very courteous and helpful. They have a quiet bar to have a drink before you retire for the evening. More

As of Oct 12th, 2011, this hotel discontinued their partnership with Intercontinental Group. I stayed with them on Oct 17th, they still have the Crown Plaza amenities such as: sleep pack but they have stripped off the priority club program and closed down the club lounge at the 12th floor. Room is okay for Crown Plaza standard, I was given... More

A wonderful full service hotel with great views of the river from our room Excellent staff More

We walked in here and were treated like Celebrities! We even did a news interview for Fox News in the Lobby! A friend of ours called in a favor with the Manager, Brandon West, and he gave us an incredible room! There was an awesome view of the Maumee river, and the smokestacks that are the famous Toledo Landmark. This... More

My wife, infant son and I spent one night at the Crowne Plaza in late July, 2011. We were there for a wedding reception. The temperature was in the high 90s that day. When we checked in, there was no mention that the A/C was not working. When we got up to the room, it was extremely hot and our... More