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All 6 Milan hotels »

Quality Inn Cedar Point South

2.0 of 5
11020 Milan Road, I-80/90 & 250N, Milan, OH 44846 (Formerly Comfort Inn Cedar Point South)
Hotel amenities
Quality Inn Cedar Point South
Ranked #6 of 6 hotels in Milan
2.5 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    9
    7
    6
    13
    33
Date Rating
western ny
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 21 May 2012

We spent one night at the Quality Cedar Point South, and it was a bit scary. The parking lot was not very well lit, and the back building is not locked at night. The room was marginally clean, and the bedspread had not been cleaned, which was pretty gross. The property is old and showing its age. It sufficed for... More

Was this review helpful? Yes
Z Paul Reynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review
26 May 2012

Thank you for taking the time to review your recent stay with us at our hotel property. While I'm sorry that your stay didn't EXCEED your expectations, it's comments such as yours help us to continue to hone and improve our product and services. Rest assured that we continue to be responsive to providing top-notch customer service and amenities. We... More

Portland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 15 January 2012
1
person found this review helpful

This hotel is absolutely horrible. It is a dump. I'm so bummed we tried to save $10 and went here. There was a white residue all over the comforters, and all down the bedskirt. The ceilings were stained with brown, the towels were stained and smelled bad. The remote didn't work, so we got a new one and that one... More

Was this review helpful? Yes
Z Paul Reynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review
22 April 2012

I am sorry that your recent stay didn't exceed your expectations. We have used the comments in your review to work with our housekeeping department as well as our front desk clerks to improve our standards and to clarify expectations. We want our guests to have nothing short of amazing experiences every time they visit our hotel! Thank you for... More

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London
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 11 October 2011

This a lovely place set away from the railroad track - a must for a good night's sleep - the staff were courteous and efficient - the room spacious and clean (although one of the power point wall fittings in our room was broken - so our room would not have been good for children!) The breakfast was fair, so... More

Was this review helpful? Yes
Z Paul Reynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review
22 April 2012

Thank you for taking the time to review our hotel. We appreciate your positive feedback and have acted on the item that you noted in your review for improvement. We look forward to serving you on your next stay to our area! More

Mount Jackson, Virginia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 8 October 2011

Spent the night here on a trip to Minnesota and as usual with Choice Hotels and Quality Inns everything was great.... the rooms were clean and the staff was friendly... I would stay here again and would recommend this hotel to anyone traveling through the area...

Was this review helpful? Yes
Z Paul Reynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review
22 April 2012

Thank you for taking the time to review our hotel. We're delighted to hear that you enjoyed your recent stay and look forward to welcoming you back in the future! More

Troy, Michigan
1 review
4 of 5 stars Reviewed 26 September 2011

As I was planning my trip, I took the time to read almost all the reviews, and even though they weren't all the best, my boyfriend and I decided to stay anyways. In my opinion, it was a great choice. The lady at the front counter made it easy to check in and out. The room, even though it was... More

Was this review helpful? Yes
Z Paul Reynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review
22 April 2012

We're glad you enjoyed your recent stay at our hotel. Thank you for taking the time to write a review and we look forward to serving you on your next visit to our area. It's great to hear such positive feedback as it shows our constant focus on guest satisfaction and continuous improvement. More

Thornton, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 14 September 2011

We had traveld about 18800 miles and were very tired. We knew the inn was part of Choice inns. The room was large, clean and very nice. The beds were so very comfortable, the room quiet. We enjoyed a nice breakfast the next morning before heading on our way home. The staff was very nice. Can't understand the bad reviews... More

Was this review helpful? Yes
Z Paul Reynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review
22 April 2012

Thank you for taking the time to review our hotel property. We hope that, if future travel brings you our way in the future, you'll decide to stay with us again. More

Follansbee
1 review
1 of 5 stars Reviewed 11 September 2011

Bug infested, heated indoor pool cold, jets in hot tub broken, counter staff not properly trained{Could not quiet down drunks that yelled and banged on doors from 1:30 until 3:30 AM}, housekeeping was lousy there were dead bugs and dirt in our room and hallway from checkin until checkout.All ice machines broken. Sleep in your car it would be quieter... More

Was this review helpful? Yes
Z Paul Reynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review
22 April 2012

Thank you for taking the time to comment on your recent visit to our hotel property. As we are located in a very heavily-traveled tourist area, you can imagine the pain that we take in constantly training and re-training our staff to meet only the higest expectations. We're thankful for comments such as yours because it gives us an indication... More

Conn.
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 10 September 2011 via mobile

Get what you pay for. Dank and musty rooms, dated furnishings, unhelpful staff. On the plus side, no rashes or bed bugs to report. Drive 1 mile further north for wider selection of quality chain hotels and pay the extra $20 for peace of mind.

Was this review helpful? Yes
Z Paul Reynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review
22 April 2012

Thank you for taking the time to comment on your recent stay at our hotel property. We're glad to hear that our rates our competetive and hope that it underscores our belief in value for your dollar. Additionally, we use comments such as yours to continue our focus on staff training and development as we constantly work to exceed customer... More

Williamsburg, Virginia
1 review
5 of 5 stars Reviewed 27 August 2011

A young ladyNamed April was very pleasant and made sure that we were satisfied with our accomodations. She quickly took care of a rollaway issue that we had in a matter of minutes. She even offered to carry our bags to our room! I hope that you let April know how much we appreciated her thoughtfulness>

Was this review helpful? Yes
Z Paul Reynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review
22 April 2012

Thank you for taking the time to review our hotel property. We appreciate the effort it takes to set aside time to let us know what we're doing right (as well as sometimes where we need to improve). Your comments have been shared with the staff member you mentioned; thank you for letting us know that we met or exceeded... More

Matteson, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 8 August 2011

This hotel is a DUMP, it's not a typical CHOICE HOTEL, don't be fooled by the pictures! I was giving my rooms for free but it's still wasn't worth free when you wake up to a nasty bug in your bed. I killed the bug and bloody was everywhere. I took the bug to the manager as proof!!! I had... More

Was this review helpful? Yes
Z Paul Reynolds, Guest Relations Manager at Quality Inn Cedar Point South, responded to this review
22 April 2012

Thank you for making the effort to let us know about your recent stay with us. Unfortunately, as you are probably aware, every hotel battles the unsavery issue of bed bugs as they are brought into and out of the hotel by guests. We have a very progressive and strong pest control system in place to try to combat this... More

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Additional Information about Quality Inn Cedar Point South

11020 Milan Road, I-80/90 & 250N, Milan, OH 44846 (Formerly Comfort Inn Cedar Point South)
Price range (per night):* INR3,970 - 5,089

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Quality Inn Cedar Point South
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