This is actually the third time I have stayed at this hotel over the last 3 years, and it seems its getting worse every time. I checked with the front desk several times just to make sure they had my wake up call correct. My wake up call at 4am happened at 412am. Only 18 minutes to get a shower... More

Stayed here 2 weeks for training, the hotel is clean and near tons of restaurants. The staff can be a little bit nicer. The shuttle drivers drive a little nutty. But they got me their in 1 piece. The hotel can use a much better wi-fi. It sucked. It can use some minor repairs as I saw some buckets to... More

Over the Christmas holiday crowne plaza was on the pointbreak list so we decided to stay here while visiting relatives. Although the rooms were comfortable, the general hotel was not clean or updated. We observed ash tray garbage on the carpet right outside of the fourth floor elevators and it was not cleaned up for over 12 hours. We even... More

If you need working internet....forget it! And don't ask for it to be corrected....you'll get big time attitude! If you like the humming of something in the walls all night long...you'll love it! But the servers in the restaurant were nice? More

Located near the Cleveland Hopkins Airport and the Berea campus of Baldwin Wallace college. Convention was at the IX center located on the Airport grounds. Only a 10 minute drive from hotel to the center. Mid life for the furnishings, some electrical issues (bathroom lights would occasionaly go off on their own. Elevators were running infrequently on the Saturday check... More

This Hotel is clean comfortable with one of the best staffs I have seen. Everyone goes out of their way to make your stay enjoyable. Shopping is close by and many restruants in the area, one of the best is on site. If you want to see Cleveland just hop on the airport shuttle and catch the metro into the... More

I stayed at this hotel this past weekend for a wedding. The wedding was great. The hotel had police at the time of the wedding for security and the staff was some of the best. The hotel and rooms are clean and the hotel looks very up to date. Thanks for the good times More

Room looked nice and appeared recently renovated. However.... Sheets were like sandpaper Pillows were lumpy and dusty Bathroom had a lot of hair on the floor It was impossible to darken the room from bright exterior lights Noisy trains go by all night long made it impossible to sleep The restaurant did not appeal. Saw only a couple flight attendants... More

I had a very good stay at this hotel. Had a great dinner in the restaurant attached. Very nice bar area and the breakfast was good. This was a great value. Thanks to the hotel staff. More