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All 9 Mentor hotels »

Residence Inn Cleveland Mentor

3.0 of 5
5660 Emerald Court, Mentor, OH 44060
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Residence Inn Cleveland Mentor
Ranked #3 of 9 hotels in Mentor
4.0 of 5 stars 32 Reviews
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32 reviews from our community

    Trip type
Traveller rating
    17
    11
    3
    1
    0
Date Rating
Virginia Beach, Virginia
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 27 May 2012 via mobile

The hotel - even though it's apparently new - has aged interiors and appliances in the rooms and hallways! But this is not the issue; the problem is that we paid more than we did at the Ritz Carlton in Boston to stay at a Residence Inn in the middle of nowhere that wasn't even that great! Rooms were spacious... More

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HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this review
29 May 2012

Lucaconfavb, Thank you for choosing to stay with us during your trip to Mentor. We realize you have choices when it comes to hotels in the area and we sincerely appreciate that you selected our hotel. Our rates are higher in the summer time due to significantly increased demand in the area. We take many factors into account when setting... More

Gahanna, OH
Senior Contributor
42 reviews 42 reviews
Reviews in 30 cities Reviews in 30 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 14 May 2012

Three friends and I stayed here recently in a 2 bedroom 2 bath suite. It also included a living room and full kitchen. This setup gave us plenty of room to socialize, sleep and eat. The room was clean and nicely decorated. The free breakfast in the morning was incredible. Lots of hot items including waffles, eggs, sausage, bacon, and... More

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HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this review
29 May 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests. We are very grateful for your business and hope you will stay with us... More

Durham Ontario
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 23 April 2012

We stayed here while in town for a soccer tournament. Staff were great! Everyone from the front desk to the women helping with breakfast. Rooms were large and had everything we needed. The bedding for the pullout you do have to put on yourself and when we went to get the bedding from the closet the mattress pad was stained... More

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HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this review
24 April 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests. We are very grateful for your business and hope you will stay with us... More

Buffalo, New York
Senior Contributor
28 reviews 28 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 22 April 2012

Staff was excellent! Our 2 bedroom was roomy, comfy, and very clean. Entire hotel was very clean and fresh. Breakfast was was very good as well. Located in good area with multiple restaurants in walking distance as well as movie theatre. Only downside was some noise from construction in area (not hotel) and loud vehicles on rt 2, but others... More

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HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this review
24 April 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests. We are very grateful for your business and hope you will stay with us... More

Los Angeles
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 5 April 2012

I stayed here recently while on a business trip to Mentor. The staff was incredibly friendly, and even let me check in at 9:30 in the morning, as I arrived via a red-eye flight from the West Coast. The room was clean and all of the electronics and appliances were in good working order.s It's not fancy, but it's certainly... More

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HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this review
24 April 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests. We are very grateful for your business and hope you will stay with us... More

California
1 review
5 of 5 stars Reviewed 28 March 2012

The hotel staff are very service oriented and seem genuinely happy to work there. This is my first choice hotel when in Cleveland on business, as they go out of their way to meet my needs, even when I need something that is not a standard service that they offer.

Was this review helpful? Yes
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this review
24 April 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests. We are very grateful for your business and hope you will stay with us... More

Olney, Maryland
Senior Contributor
31 reviews 31 reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 14 March 2012

I give this a very good rating on the strength of the staff, which went out of its way for me (including the front desk clerk who spent ten minutes trying to locate a store with decent wines. Unfortunately, it was closed at 8:15 at night and you can drive miles around this area without finding one. But that's another... More

Was this review helpful? Yes
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this review
24 April 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests. We are very grateful for your business and hope you will stay with us... More

Indiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 30 November 2011

I stay here for business from time to time. It is a nice place with comfortable beds and good service.

Was this review helpful? Yes
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this review
24 April 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests. We are very grateful for your business and hope you will stay with us... More

Belmont, North Carolina
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 30 October 2011

I stayed at the Residence Inn, Mentor, Ohio in October 2011 while on business trip to Perry Nuclear Station. This motel is very nice and comfortable. The rooms are very large. You have a separate sitting area with a desk, couch and chair with ottoman. The TV was an up-to-date LCD. There is a kitchenette area with stove, refrigerator, microwave,... More

Was this review helpful? Yes
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this review
24 April 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests. We are very grateful for your business and hope you will stay with us... More

Freehold, New Jersey
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 October 2011

We travel as a family (4 of us) to the Mentor, Ohio area (east side suburb of Cleveland) approx. 4 times/year. We've stayed at numerous different hotels during our trips, however, this hotel is our favorite for a family stay and is a Marriott hotels owned property. The hotel itself is fairly new, very clean, very comfortable, modern, and rooms... More

Was this review helpful? Yes
See 3 more reviews by KaticaNJ for Mentor
HeatherPalentchar, Director of Sales at Residence Inn Cleveland Mentor, responded to this review
24 April 2012

I can't thank you enough for taking the time to share this feedback with us! I'm thrilled to hear that you enjoyed your stay with us at the Residence Inn Mentor! We are very fortunate to have a talented and dedicated staff to service our guests. We are very grateful for your business and hope you will stay with us... More

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Additional Information about Residence Inn Cleveland Mentor

  • Residence Inn Mentor
  • Mentor Residence Inn
Address: 5660 Emerald Court, Mentor, OH 44060
Price range (per night):* INR10,010 - 15,714

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