Holiday Inn Express Mentor (Lamalfa Conference Center) (Ohio) - Hotel reviews, photos, rates

Also Known As:: Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel; Holiday Inn Express Mentor (Lamalfa Conference Center) Hotel Mentor; Holiday Inn Mentor; Mentor Holiday Inn; Holiday Inn Express Mentor; Holiday Inn Express Mentor (Lamalfa Conference Center) Ohio

Address: 5785 Heisley Road, Mentor, OH 44060

Phone Number:

Region: United States > Ohio > Lake County > Mentor

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access

Hotel Style:

Ranked #4 of 9 hotels in Mentor

Price range (per night): INR5,748 - 14,901

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Stay Smart at the Holiday Inn Express Hotel & Suites LaMalfa. This unique property provides the finest personal service and facilities throughout Northeast Ohio. The atmosphere is warm and relaxed and the ambiance embraces the uniqueness of the European decor throughout the eighty-three all suite facility including Executive Suites, Penthouse and Presidential Suites. Wireless and Ethernet are available throughout the hotel as well as the 60,000 sq. ft. banquet and convention facility. Come enjoy a fireside, hot Continental breakfast in our expanded breakfast area complete with a view of our 25'x52' lap pool with under water lighting and fountains. Located in the corporate hub of Mentor, Ohioand the home of corporate headquarters to Steris, Avery Dennison, First Energy and Rollkraft makes this hotel the number one choice for business travelers. Located just minutes from downtown Cleveland guest can enjoy the excitement of big city entertainment with near by Cleveland Indians, Cavs and Browns, Rock Hall of Fame, House of Blues and Lake County Captains.Local attractions include Mentor Civic Arena, James A. Garfield's Home, Lake Farm Parks, and Kirtland Mormon Temple. Transportation is available upon advance request, contact the hotel directly for arrangements and pricing. The Holiday Inn Express Hotel & Suites at LaMalfa is a completely smoke free facility. ... more less

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Heidi S

Marengo, Ohio

Reviewer

5 reviews

5 hotel reviews

Reviews in 5 cities

“Definitely Would Return Here!”

Reviewed 7 May 2013

The staff was so friendly and the stay was exceptional. The restaurant had the best salad in the state! Only downfall, breakfast not included in price, but it really didn't matter - McDonals, Bob Evans all across the street! Sadly, the jacuzzi was broken - but the pool was comfortablly warm and the rooms so clean and nice - and... More

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Paula B

Louisville, Ohio

Contributor

18 reviews

6 hotel reviews

Reviews in 11 cities

10 helpful votes

“One of the cleanest hotels ever!!!!”

Reviewed 24 April 2013

This hotel is one of the cleanest hotels I have ever seen, it actually would compare to Walt Disney World as far as cleanliness. Make sure you request a room away from the elevator as the walls are very thin. The heater/ ac unit in room 119 sounds like it is going to take flight every time it kicks on.... More

Dear Paula B, Thank you for your valuable insights. We greatly appreciate your kind words and compliments regarding the cleanliness of our hotel. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have taken note of your valuable comments and will share these with our management... More

restleswanderer

canada

Top Contributor

70 reviews

41 hotel reviews

Reviews in 46 cities

51 helpful votes

“no surprises”

Reviewed 18 April 2013

arrived late was welcomed with a smile. Three of us so we got a suite . nice, large, separate living area from sleeping area. Had hoped to sleep on pullout (for the 3rd person) but not really meant for adults unless you like a spring massage. Room clean and tidy although no clock and only one garbage can. no breakfast... More

Thank you so much for taking the time to share your experience with us. I am hoping that you are not confusing our hotel with another, but at our hotel located at 5785 Heisley Rd. we serve a hot breakfast every morning as is part of the standard for all Holiday Inn Express Hotels. Our breakfast is hot and complimentary... More

heathert656

Afton, WY

2 reviews

Reviews in 2 cities

1 helpful vote

“One of the best Holiday Inn's we've stayed at!”

Reviewed 6 April 2013

This is seriously one of the best Holiday Inn Expresses that we've ever stayed at. It's in a nice area, the hotel was very nice and very clean. Great breakfast. Friendly, professional staff. And the pool was huge (for a hotel pool) and WARM (even better). It probably helped that we had stayed in one of the worst Holiday Inn's... More

Thank you for taking the time to convey your comments to us regarding your stay with us. Our housekeeping staff is second to none and each attendant takes pride in the rooms they are servicing. We conduct frequent guest room checks and conduct cleaning workshops for our staff. We look forward to having you visit us in the future when... More

B_M_621

Willoughby, Ohio

1 review

“Friendly, clean, good experience”

Reviewed 1 April 2013

Room was clean and temperature was good - sometimes hotels don't keep climate control on & room gets way too hot or cold. I liked having 2 different firmness pillows to choose from & the bed was very comfortable. Front desk clerk (Lindsey) was friendly and helpful. I had to ask for a few favors & each time she fulfilled... More

Thank you so much for your generous response! We are very glad that you enjoyed your get a way with us. Our pool is computerized so that the air and water temperatures are within 5 degrees of each other so that our guest are not freezing when the get out of the pool. We are delighted that you had the... More

hoggie123

Central NY

12 reviews

7 hotel reviews

Reviews in 9 cities

3 helpful votes

“Clean, friendly, and helpfull”

Reviewed 24 February 2013

My wife and I arrived after being dissappointed with another local hotel. At check in we were greeted by Deborah, she us her undevided attention through the check in process, informed us of places to eat, and directions to our destination. Our room was clean, quiet and comfortable. We also noticed the housekeeping staff was very curtious and professional as... More

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Thank you for taking the time to inform us about your stay. We appreciate and value your comments regarding your experience with us. Making you comfortable in unfamiliar surroundings is one of our goals during your stay with us. Insuring that your travels through out the area is as stress free as possible (something GPS's don't always accomplish) helps you... More

Daekin

“Would come here again!”

Reviewed 2 February 2013 via mobile

Stayed here with a wedding party, and though there were tons of people, the staff did wonderfully. The rooms were very clean, the service was more than friendly and accomodating, the pool is a nice size and very warm, and the complimentary breakfast was very good. Props and kudos for dealing with all of us crazy wedding guests!

Thank you for taking the time to let us know about your stay. Being attached to a 60,000 square foot Convention Center opens opportunities for our staff to continue their customer service skills and practice they do!. Our staff takes extrordinary measures to insure that your stay is everything you expect it to be and a little more! We are... More

Nacy S

Lakewood, Ohio

“The best customer service out of every hotel I have ever stayed in.”

Reviewed 24 November 2012

When i check in around 4pm, I wasen't expecting the receptionist (Tori) to engage in conversation with me or even ask how I was doing with a positive attitude. There was at least 12 people checking in including myself. Most of the people that was checking in were absoultly rude to her for no reason. I was standing in line... More

Wonderful! We want to thank you for your outstanding comments. Our front desk goes through extensive training and Tori's hard work and persistence has earned her a gift certificate for this outstanding review. Tori also leads the front desk in Priority Club enrollments. Her positive attitude is to be commended, and I am grateful that you have taken the time... More

John T

Wellington, Ohio, United States

“Awesome!!”

Reviewed 14 November 2012

Best motel I've ever stayed at. From the manager all the way down to the staff are very helpful and nice. the rooms are great. anything you want to do is just minutes away. I suggest if you need a place to stay in and around mentor this is the place. 5 stars

We appreciate your comments. I could not effectively run a hotel with out a great supporting staff. Having the right people working with you makes all the difference. When people enjoy what they do it is reflected in the work that is done. We are very fortunate to have the staff we have. Without their support I could not continue... More

LynnL330

Wooster, Ohio

5 helpful votes

“Mr. Lamalfa is nothing more than a thief.”

Reviewed 13 November 2012

We stayed at this hotel on November 9th, 2012. My husband and I were charged for TWO rooms! Torey the front desk clerk did not check us in under our reservation. She made a SECOND reservation unbeknownst to us. They charged us as a no show for OUR reservation. Deborah the manager said that it wasn't within her authority to... More

Was this review helpful? Yes 5

Thank you for taking the time to let us know about your stay. Constructive criticism is always welcome, it helps the staff and management move forward in creating great hotels guest love. Guest refunds are reviewed by management and ownership, when warranted a guest refund is issued promptly. No shows are a way a hotel recoups the loss of a... More

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Holiday Inn Express Mentor (Lamalfa Conference Center) Motel, Ohio

Holiday Inn Express Mentor (Lamalfa Conference Center)

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