Have NEVER complained about a hotel in my life before (48 years old), but felt compelled to in this situation. Room 210; The bathroom fan that comes on with light made extremely loud noise when light is turned on. Had neighboring room bang on our wall when it was on it was so loud. Woke us up in middle of... More

I was seeing a seriously ill relative at the nearby Hillcrest Hospital, and I got a low ($69 per night + taxes) "negotiated rate" thanks to the help of a hospital social worker. My room at the Comfort Inn was spacious, clean and comfortable ... folks at the front desk were courteous and helpful ... and the free breakfast was... More

I was attracted to this hotel by its clean exterior and modern lobby area. But that is where it all ended. The first night I was there, I noticed that the vending machines had not been stocked in quite some time. I was also drawn to the free internet, which did not work on the third floor. Plus, on my... More

We chose this hotel because of the pet policy. When we turned the bed down, we found that the sheets had numerous stains. When notified, the desk clerk promptly offered to change the sheets. When stripping the bed, she also found dirty tissues made into it. The new sheets were also dirty, so she left to search for clean ones.... More

A good location for the far east side of Cleveland visitors. Could do with a re furnish, beds are particularly old and lost their support. TV probably from the early 90's and way past replacement with a modern unit. Price moderate for the area.

The hotel is older and in need of repair and upgrades. The shower curtain rod was broken causing the water to go all over the floor. The ac ran continously and barely kept the room cool. The tv was an old tube tv type with a green tint and no guide. The shower head was loose from the wall and... More

This "Choice" property is located in a pleasant suburban setting with shopping centers, restaurants, and other conveniences. Proximity to a major hospital would seem to provide an ideal marketing opportunity for this inn. From the exterior the inn appears to be well maintained. Parking is plentiful in a large lot with few cars. This should have been a clue of... More

We used this hotel four times over the last four years, and once about eight years ago. Nothing has ever been changed. The rooms feel stinky especially after you start the AC. You feel mould in the air. you see it growing in the AC unit and upper edges of the rooms and bathroom.[ HEALTH HAZARD] The staff is nice... More

This is a perfect hotel in it's 'star-rating' and serves well in the Cleveland suburb area of Ohio. I have stayed there many times for duffering durations over the past several years. It is always properly cleaned, serviced well, and exactly as stated. There is a decent little gym, a suitable breakfast bar, decent sized clean rooms, and perfect location... More