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All 3 Mayfield Heights hotels »

Comfort Inn Mayfield Heights

2.0 of 5
1421 Golden Gate Blvd., Mayfield Heights, OH 44124
Hotel amenities
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    4
    3
    4
    3
    7
Date Rating
SWFTravelsALot
NorthAmerica
Top Contributor
76 reviews
76 helpful votes
5 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

This is a perfect hotel in it's 'star-rating' and serves well in the Cleveland suburb area of Ohio. I have stayed there many times for duffering durations over the past several years. It is always properly cleaned, serviced well, and exactly as stated. There is a decent little gym, a suitable breakfast bar, decent sized clean rooms, and perfect location... More

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SharJan
Canada
Senior Reviewer
6 reviews
1 helpful vote
2 of 5 stars Reviewed 7 December 2011
1
person found this review helpful

This hotel is old and needs new carpets and bathroom updates. Had to ask for the included coffee maker. The one from the room had broke and if I had not pushed, I would not have gotten one to use. More

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rjnabozny, General Manager at Comfort Inn Mayfield Heights, responded to this review
8 December 2011

Dear Guest: Thank you for taking the time to post your comments about our hotel. Your opinion is most valued and heard. During our recent renovation we did purchase and install new carpeting in all of our corridors, breakfast room and public areas. Our franchise determined that new carpets in our guest rooms was not required as they were 'like... More

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Barbara M
Toledo, Ohio
1 review
5 of 5 stars Reviewed 29 November 2011

Each year I travel to the Cleveland area to visit family over the holidays. I usually stay in a hotel close to the family in Mayfield Heights, this time in the Comfort Inn in Mayfield. I've been there before, but the recent renovations and changes made our stay special. Courtney was especially helpful with directions and area information. The hotel... More

Was this review helpful? Yes
rjnabozny, General Manager at Comfort Inn Mayfield Heights, responded to this review
1 December 2011

We are very much aware of what an asset Courtney is to our organization. Thank you so much for acknowledging her. I am also pleased that you enjoyed your visit with us and took note of our hard work in the renovations and upgrades. We look forward to your return. Happy Holidays! More

monica669
Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 16 November 2011

Have stayed at this hotel several times in last 6 months while traveling in area on business. All stays have been good with no real problems and staff is really friendly. Hotels in area are pretty expensive and this is the best place i have found without paying a lot more for a comparable room. People I talked to at... More

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rjnabozny, General Manager at Comfort Inn Mayfield Heights, responded to this review
1 December 2011

We do our best to keep be competitively priced in this market. I feel that the free breakfast, our convenient location, the new mattresses and furniture we recently received make our property inviting in terms of both comfort and cost. It’s great to hear that our guests have the opportunity to chat with one another during our breakfast service. Our... More

Dennis M
Willoughby
1 review
2 helpful votes
4 of 5 stars Reviewed 29 October 2011
2
people found this review helpful

Working in a manufacturing business I have monthly customers out of state that I have stay here. I have heard nothing but wonderful things from my customers about their staff. Once I had a customer have some troubles and it was resolved not only in a professional but also timely matter. All hotels have issues. If I relied on things... More

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rjnabozny, General Manager at Comfort Inn Mayfield Heights, responded to this review
7 November 2011

Our corporate customers are the foundation of our success. We recognize that our convenient location, free wifi, a hot breakfast, and a clean room are the minimum requirements for these frequent, professional travelers. Our recent, extensive renovations and more than 50 restaurants nearby are also great advantages for our guests. As you stated, "all hotels have issues" like all organizations... More

Randy Y
Fort Lauderdale, Florida
1 review
1 helpful vote
5 of 5 stars Reviewed 18 September 2011
1
person found this review helpful

STayed at the hotel over the weekend for a wedding. Just wanted to say thank you to the Front Desk and everyone for everything! More

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rjnabozny, General Manager at Comfort Inn Mayfield Heights, responded to this review
7 November 2011

We take great pride in our staff and the training that they receive. Our goal is to creat a 'WOW' experience for all of our guests. Since the new company came in January, the training tools available to us have increased and we are taking advantage of all of these assets. Our improved staff training, and the $850,000 renovation (completed... More

Cari B
Deshler, Ohio
1 review
1 helpful vote
1 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

9/15/11- Myself and a coworker were staying overnight b/c we had a conference to go to the next day. Soooo, we get our jammies on, lay in bed, next thing I know there are about 4 bed bugs, all different sizes, on me!!! Then, we look and they are everywhere, underneath our pillows, in our pillowcases, in between the sheets,... More

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rjnabozny, General Manager at Comfort Inn Mayfield Heights, responded to this review
7 November 2011

We are very upset about your bed bug experience. In fact, because of it we have taken the following EXTRAORDINARY STEPS TO INSURE IT DOES NOT HAPPEN TO OTHER GUESTS. We brought in the world's largest bedbug exterminating company to: 1) train the entire housekeeping staff to find any bugs which are almost always brought in on luggage of previous... More

Aramanthe
Ohio
Reviewer
5 reviews
4 helpful votes
3 of 5 stars Reviewed 24 August 2011
1
person found this review helpful

My daughter and I chose this motel despite iffy reviews because of it's close location to the excellent Hillcrest Hospital where my husband was to undergo serious surgery. After a very long day, we checked in to our first floor room with two double beds. We immediately noticed a strong moldy, mildewy smell. Also, the carpet felt damp. Not acceptable... More

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rjnabozny, General Manager at Comfort Inn Mayfield Heights, responded to this review
9 November 2011

I'm so pleased that we were able to make you feel comfortable during your visit to Hillcrest Hospital. Most people feel the need to only post negative comments, so we are truly grateful when guests want to share their positive experience. As you stated, our hotel has been through a 'transition'. Now that our renovation is complete, we feel confident... More

dms21466
Contributor
19 reviews
11 helpful votes
1 of 5 stars Reviewed 31 July 2011

Reserved this room for my daughter last night as she's traveling back to school. I get a frantic phone call at 6:00 that they've all been bitten by bedbugs. Hotel refunded her money no questions asked, so obviously they know it's a problem... I have to mention, I did see the review that they had bedbugs, but that was over... More

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rjnabozny, General Manager at Comfort Inn Mayfield Heights, responded to this review
1 August 2011

Not all bugs in hotels are Bedbugs! I am responding to the post regarding a bug that was found in a guest room. I am hopeful that guests understand that it is summer when insects are no longer dormant as they are in the winter (just as in your home). Our hotel maintains a monthly extermination; however with the fear... More

lexcyn1
Atlanta GA
Contributor
13 reviews
8 helpful votes
3 of 5 stars Reviewed 9 May 2011
1
person found this review helpful

My mom and I had to attend a memorial service for a family member early April and had to travel with two small dogs. We chose the Comfort Inn in Mayfield Heights mainly because we are familiar with this area of Cleveland and the pet fee is only $10 per night. The room rates are also very reasonable. Situated off... More

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rjnabozny, General Manager at Comfort Inn Mayfield Heights, responded to this review
9 November 2011

We are happy to offer a pet friendly environment at the Comfort Inn. Many of our staff are animal lovers and we thoroughly enjoy seeing the furry family members that come through our door! More

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Comfort Inn Mayfield Heights Also Known As

  • Baymont Inn Lyndhurst
  • Lyndhurst Baymont Inn
Address: 1421 Golden Gate Blvd., Mayfield Heights, OH 44124

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Comfort Inn Mayfield Heights
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