This is a newer HIE that sits between an older Hyatt Place and a newer Hilton Garden Inn, with a Graeter's ice cream parlor in the large connected parking lot between the three hotels. Hopefully having three similar class hotels for travelers to choose from will mean healthy competition and appropriate attention to detail. Other than being relatively new, it... More

The Holiday Inn Express in Mason, OH was pleasant, but average. We chose the property on price alone-reserved through Priceline for $69. I heard another person checking in paid $139? We arrived during a rain storm and the property had suffered a computer outage as a result of a nearby lightning strike. At the time, there were a lot of... More

I've stayed here probably more than 20 nights for work. The property is excellent for a HIE. The breakfast is "eh" but that's true of most in this class. The staff is composed of mostly teenage or early twenties folks. On some of my stays I got recognized for my being a Priority Club member, but no upgrades.

The Holiday Inn Express Suites in Mason Ohio was clean but our overall experience was nothing more than average. Here are a couple of things we noticed: The staff was about average when it came to being friendly. The breakfast area in the morning was not well attended and we were there shortly after available at around 6:15 AM. The... More

I had stayed at this hotel 3 times in 3 consecutive yrs. The first 2 times were excellent from service to location, the last time (August of 2011) was not as good. I'm a platium priority club member and reserved the room months in advance and noted during time of booking that I was requesting a room on a high... More

Stayed here last July for 2 nights with family members the hotel was very clean and located in a good location easy to find off the express way, plenty off restaurants and stores for any last minute items you may of forgot, was nicely located near Kings Island amusement park and about a 15 minute drive to Cincinnati. The staff... More

I really felt that staying at this hotel was a great experience. The front desk people were friendly, and helped to get me the best deal. The rooms are clean and spacious. I shall keep returning here, whenever I come back to Ohio. The staff is really hardworking, and courteous. They all do everything possible to make the guest's stay... More

“Great Customer Service!” We enjoyed our stay at the Mason Holiday Inn Express very much! The excellent customer service started before we even checked in. We were in town for a wedding , which was held at 2:00pm. We were driving in from almost 3 hours away and needed a place to get ready before the ceremony. We contacted the... More

Everything was fine in terms of the room and the conditions of the hotel (comfortable, quiet, clean, etc.). The only drawback was the quality of the breakfast. My colleagues stayed at the hotel next door for the same price but they benefited from a significantly superior breakfast. The price may have been more deeply discounted through an agreement with the... More