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All 19 Mason hotels »

Hilton Garden Inn Cincinnati/Mason

3.0 of 5
5200 Natorp Blvd, Mason, OH 45040
Hotel amenities
Hilton Garden Inn Cincinnati/Mason
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8 traveller photos
Ranked #2 of 19 hotels in Mason
4.5 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    28
    13
    3
    1
    1
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great Weekend Stay”
5 of 5 stars Reviewed 29 May 2012 NEW

I had a great stay here May 11-13th. The room was large and offered everything I needed to do my work. Great desk with plenty of outlets to charge my phone, ipod and computer. The wireless worked great. The location was perfect, near shopping, restaurants, the highway, and all the places I needed to go. The breakfast in the lobby... More

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Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Nice Hotel!”
4 of 5 stars Reviewed 28 May 2012 NEW via mobile

I stayed here for a couple nights while checking out the sights in Cincinnati and Louisville, KY. The hotel is in a good location near a lot of restaurants, and only about 20 minutes from Cincinnati. The rooms were clean, although they have a knockoff of the sleep number bed which was not the most comfortable. Overall though, I enjoyed... More

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Adam Richardson, Guest Relations Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review
30 May 2012

We greatly appreciate the positive comments you gave us. We take great pride in providing an upscale clean, quality facility for our guests to enjoy. The Garden Sleep System beds are specific to Hilton Garden Inn properties. When adjusting the dials properly people usually really enjoy the beds. I apologize you did not find the beds satisfactoy. We look forward... More

Quedlinburg, Germany
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Wonderfully helpful front desk staff!”
4 of 5 stars Reviewed 16 May 2012

This rooms here are very comfortable and perfect for stretching out. However, the noise level is a little distracting and the housekeeping staff do not coordinate well with the front desk. I had to ask for them to come to the room to clean one day and the next day (when I had a late checkout) they tried to enter... More

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Adam Richardson, Guest Relations Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review
20 May 2012

We greatly appreciate you taking the time to provide us with such valuable feedback. I will be sure to pass along your compliments to our front desk staff. We truly value comments like yours because it provides us with an opportunity to grow and improve, ultimately leading to to a better experience for you, our guest. Thank you again, and... More

Dublin, Ohio
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Excellent choice after long day”
5 of 5 stars Reviewed 11 May 2012

My girl friend recoomended this hotel for us so she decided to book 2 rooms for my families and hers. Located just outside the city, this lodging truly meet my expectation . After long day at Kings Island, Ikea and Entertainment Junction, it was such a wonderful experienced relaxing at the spacious comfy adjusted mattress and using their indoor jacuzzi,... More

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Adam Richardson, Guest Relations Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review
15 May 2012

Thank you so much for your positive comments. We truly do appreciate you taking the time to provide us with your feedback that I will be sure to share with the staff. We pride ourselves in providing a clean, comfortable, relaxing enviornment, and after a long day like you had we expect to live up to your expectations. We are... More

Atlanta, Georgia
1 review
“Excellent stay; would recommend!”
5 of 5 stars Reviewed 19 April 2012

I recently stayed for 3 nights with my girlfriend and daughter and we had a wonderful stay. The Manager at the front desk was extremely helpful including letting us use a pack 'n play for our daughter that was forgotten by my girlfriend at home. The sports team kids running around were a bit loud but that is understandable (I... More

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Adam Richardson, Guest Relations Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review
25 April 2012

FANTASTIC!! We are thrilled you had an excellent experience staying with us! Thank you so much for taking the time to provide your feedback. We look forward to your return visit and the opportunity to give you another memorable experience. Thank you More

Champaign, Illinois
Senior Contributor
28 reviews 28 reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
“Great option just outside the city”
5 of 5 stars Reviewed 15 April 2012
1
person found this review helpful

We arrived in the afternoon and were greeted warmly. Two of three rooms were ready and we were brought the third key within twenty minutes. The rooms were clean but the elevator was gross. The hotel was booked with tons of kids (I think sports events were going in town). It was quite noisy. Overall a place I would certainly... More

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Adam Richardson, Guest Relations Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review
17 April 2012

Thank you for taking the time to post your feedback. We are very happy to see that you enjoyed your stay, even though it wasn't as quiet as you might have hoped. We did have several sports teams in house that weekend and although we maintain control of our guests as best as we can, kids will be kids. We... More

Livonia, Michigan
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Another fantastic Stay”
5 of 5 stars Reviewed 15 March 2012
1
person found this review helpful

This Hotel is the best. The people are fantastic! Especially Sheena at the front desk. Mike Scavo, the GM is extremely accomodating and makes every guest feel at home. They make you feel very welcomed. The hotel is very clean and the rooms are fantastic!!! The air adjusted mattress is really comfortable and the rooms are very spacious. This will... More

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Adam Richardson, Guest Relations Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review
22 March 2012

WOW!!! Thank you so much for the positive comments. Sheena and Mike will be very excited to hear they helped make your stay an enjoyable one. I will also be sure to inform the housekeeping staff on a great job they are doing. We are looking forward to your return visit to the Mason area and if we can do... More

New Jersey
Senior Contributor
21 reviews 21 reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
“Newer Cleaner than most area hotels.”
4 of 5 stars Reviewed 23 February 2012 via mobile
1
person found this review helpful

While only a couple of dollars more than the local competition this chain is much cleaner and organizes than the competition. You do need to pay 5 bucks more for breakfast...but still with it.

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Adam Richardson, Guest Relations Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review
24 February 2012

We greatly appreciate the comments you made about our property. While being competively priced in the area, we pride ourselves on offering an excellent product staffed with quality, efficient, and friendly employees that are ready to provide you with the experience you deserve. Although breakfast is not complimentary, it is much more than your typical continental breakfast that offer just... More

Cleveland, Ohio
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Highly Recommended.”
5 of 5 stars Reviewed 22 February 2012

My wife and I stayed here this past weekend for 2 nights. We picked this location because it was central to the areas we wanted to visit on our trip. (Newport Aquarium, and Cincinnati Premium Outlets) Check in was fast and easy. The room was very clean and smelled fresh. The only complaints I have were the pillows were very... More

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Adam Richardson, Guest Relations Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review
24 February 2012

Thank you so much for taking the time to comment on your stay! We ALWAYS enjoy reading about our guests experiences. I will have to agree with you, the view from room 222 is not the best, however we certainly hope the relaxing jacuzzi in the room made up for it. Keep an eye out on our website for summer... More

Chicago
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
4 helpful votes 4 helpful votes
“A Good Place to Stay...”
4 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

My family (wife and 3 kids) were on our way back to Illinois - from Columbus and then King's Island and needed a location close to King's Island and we found the Hilton Garden Inn in Cincinnati/Mason. Overall is was fine for what we were looking for - a good place to stay and then head on the next morning.... More

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Adam Richardson, Guest Relations Manager at Hilton Garden Inn Cincinnati/Mason, responded to this review
19 January 2012

Thank you very much for submitting your feedback regarding your visit to our property! It seems as though you had an enjoyable experience, which is what we aim to give every guest that walks through our doors. Regarding the breakfast quality and room service pricing, we are in the process of changing the menu which will be updated with more... More

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Additional Information about Hilton Garden Inn Cincinnati/Mason

5200 Natorp Blvd, Mason, OH 45040
Price range (per night):* INR5,256 - 10,066

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Hilton Garden Inn Cincinnati/Mason
5200 Natorp Blvd
Mason, OH 45040
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