Well it started with the hotel associate double charging me for the room, funny thing was that she charged me $20 less than what I paid online for it. That was really frustrating. Next my door lock security guard was broken...Looked like somebody kicked the door open and it snapped off...The pillowcases were not white, they were off white with... More

My husband and daughter were staying here due to the weather cause she had surgery the following morning. She sends me pics of the money found in the bed, trash in the trashcan, and stained sheets! I called the front desk, and I got, "we have been very busy and they must have forgotten the trash! We will send clean... More

Where to start... the overall feel of the room is just unclean. There is white powder all around the room edges- what is that? A microwave and fridge, but no coffee. An ironing board, but no iron. The shower pressure was barely attricklerickle. We will apply our wages towards another option next time. More

In February I got married. My husband have booked the hotel and believe it or not a single person in our families has a complaint. I would recommned this hotel. I have stayed last month in June 2010. And the hotel is the best hotel in Lansing area. I would say, they have the best customer service I have ever... More

I arrived in Marion late at night and failed to notice the Holiday Inn Express on the west side of the interstate. Being extremely tired, I checked into the Super 8 that was conveniently located next to my exit ramp. I didn't immediately realize that I had entered the Twilight Zone. Let me warn you: avoid this motel. I've stayed... More

I called to find a room and was told that the room i was getting would have a king size bed and a pull out couchand a 3 man jacuzzi. We needed the room for 3 kids and 2 adults. i was charged 149.99 a night and keep in mind my son is a state wrestler and we were doing... More

ice cold hot tub,no towells. duct tape and streamers on the celing also pizza sauce,they brought towells but left them on the dirty hall carpet. was imformed the hot tub was drained due to failed health dept. More