The high quality of the hotel was only beat by the value of the price! After looking online for a week, I found this highly rated hotel at a price comparable to a cheap economy motel. The service was expedient and thorough; they accommodated my needs by letting me switch rooms after I had neglected to ask for a smoking... more

One of my worst experiences in a hotel. We were assigned to room #500 which is directly across from the elevators. We asked to be moved because we are light sleepers and did not want to be disturbed by the noise of people entering and exiting the elevators. Your staff attempted to move us but since the hotel was completely... more

This hotel is not a bad option for anyone visiting the Greater Cleveland area. It is easily accessable from anywhere in Greater Cleveland and Akron areas. Parking is plentiful. We were assigned to a nice king bedded room on the executive floor. The room included a pullout sofa and a flat screen TV. We had requested a Crib and received... more

We had a great stay in this hotel. We got a great price on the room. They gave us homemade cookies when we checked in which were delicious. The beds and bedding were really very comfortable. The room had nice extras, like a flat screen TV, free coffee, water bottles, etc. which were nice extra touches. The lobby and rooms... more

We just got back from a weekend stay at the DoubleTree. I wasn't sure what to expect upon arrival on a Friday night at a little after 11 as there were a fair amount of young men hanging around the entrance. However, they were on their way out for a night on the town and didn't bother us. Check in... more

Consistent with other reviews on the site -- this place is a 2/2.5 star property at best. Wanted a king room and with other reviews when requesting a certain type of room (as listed in my Diamond status Hilton Honors profile) received the following answer: "sold out and only available in smoking." Smoking property in 2009? The parking lot was... more

When we arrived we were assigned a SMOKING room. We had asked for non-smoking. The first clerk said they did not have a non-smoking room for our dates. It seemed unlikely because the parking lot was nearly empty. Discussion with another clerk led to a non-smoking room with the explanation that even though the request from Priceline asked for non-smoking,... more

We got this on Priceline and was very disappointed! It was suposed to be a 3 star-- HA. We were put in a smoking room. When my husband went to the front desk immediately after getting to our room -- the MANAGER said sorry but were booked and thats all we have. Well, based on the emptiness of the parking... more

Arrived on Sunday and departed on Thursday, the service was great, room was clean and the AC worked well, the on site restaurant was very well, not too costly.. For those midnight snacks, there is a snack bar on the side of the front desk, prices were cheap. I stayed here when it was a Hilton, now that it is... more