I was in Cleveland for business and chose to stay here. Being less then twenty minutes from downtown was very convenient and the price was perfect. The staff was excellent as were the amenities. I was surprised to see they serve wine and food every night. Room was very comfortable with all the typical Hampton accessories. Would definitely stay here... More

This hotel is in a good location, close to Cleveland and close to good restaurants and the highway. The hotel is aging and the rooms are starting to show its age. I found a big spider in my bathroom the last time I stayed but that stuff happens. The shower curtain rod was coming out of the wall which should... More

Stayed for a weekend trip with my daughter to the Rock & Roll Hall of Fame and MetroZoo. Good location and easy commute to both attractions. Near many restaurant choices. Clean hotel with friendly service. The only issue I encountered was that the person on the desk in the evening seemed to have a problem answering the telephone and forwarding... More

Booked ahead online for one overnight stay on our way home. We had stayed at Hampton Inns all this past week. When we got to the hotel, Sean at front desk listened to our rooming situation and was able help us get an even better set up than we had hoped for. We didn't mind paying a little extra. Odd:... More

An hour out of Cleveland and the GPS lost the signal. Called the hotel for directions - tried 2x and waited for 10 minutes to speak with anyone and then reached someone who didn't know the exit number off of the interstate - literally 5 more calls to hone in on the loc. in the interim directed to a very... More

Everyone there makes you feel welcome!! Jeanette is the best Breakfast Ambassador!! Rich the GM does a little of everything there - which makes you feel right at home! More

My husband and I stayed here after an Indians' game. It was a very short drive from downtown. The hotel was very quiet and very clean. We had a king suite, and it was wonderful! Complete kitchen and living room with a television. Double doors closed off the king size bedroom so it was extremely quiet. The bed was very... More

Front desk ladies were rude and overwhelmed. Checked in at 3:50 pm . No rooms were available for our group. Check in time is 4pm. Forced to wait in lobby. After getting our rooms that we requested be not be near an elevator, we got a room that was right next to the elevator. Went back to the desk and... More

We couldn't get a room in downtown Cleveland and discovered this area with hotels. This hotel wacperfect for our family. Super friendly staff and a nice outdoor pool. Typical breakfast in tbd morning. Comfy beds and very clean room. Definitely will stay here again as we usually travel through here once a year. More