Your review are from people who perhaps stayed in the hotel and were expecting 5 star. They are unfair and are based on days prior to the hotel renervations and room upgrades. I stay here on regular basis and yes, I do know the staff who have made me and my group welcome on every occaision. My group are very... More

Stayed here at a last resort with other family members. Musty, dirty, and smelly. Stayed in winter and the heating was inadequate. Cramped rooms. The train station is across the road and the noise (including the commentary over the PA) was deafening. Do yourself a favour and look elsewhere.

Although the renovations are finished, the rooms have not been touched, A couple of the rooms are quite nice, whilst the others are very run down. The public bar is a very unusual design, unfortunatly do the the poor design you are often left waiting for service whilst the staff are tending to other parts of the bar, or simply... More

Smoke alarm in bedroom had tape on it so it was completely ineffective. Walls so thin that snoring could be heard from adjoining rooms. "Hotel" under "refurbishment"(til 2012!!) i.e. at 7am each morning drilling&hammering!! NO HAIR DRYER,SHOWER MOULDY, NO AIR CONDITIONING APART FROM WINDOW WHICH HAD TO PROPPED OPEN WITH A PIECE OF METAL. TV on top of wardrobe -NO... More

We travelled over 12K miles to stay at this doss house. The smoke detectors were taped up so that ' clients' could smoke in the rooms. Once you've paid up front you won't see the 'management' for dust - though you will still see the dust. Building work starts at 7am - no need for an alarm call. Rooms not... More