Stayed here when Heathrow was shut down. British Airways sent us there (on a bus from Hearthrow!). We should have chosen our own hotel. We are actually a member of the Hilton Honors but this hotel is dead average. Yes it is in a good spot for a transit hotel and that's about it. To be fair the rooms are... More

Bought a room and valet parking package. We offered an upgrade on checkin to a room in the new wing of the hotel for £10 which we took. The room and bathroom were fine. But had an uncomfortable nights sleep on a very hard bed. It was also very hard to get the room to a reasonable temp (too cold)!... More

We stayed at this Hotel on the 18th Jan i was expecting a little bit of luxury, how wrong could i be instead i got a grubby room with poor quality furniture and no service from anyone at all, we could not even get served at the bar, the local travel lodge is better than this at does not cost... More

A typical large London hotel situated on the airport. It is the only hotel right in the airport and we found it ideal for an overnight stay prior to an early morning flight. Check in/out was efficient, staff were polite and the food was good for this sort of establishment. More

The location of the Hilton Gatwick cannot be faulted what a treat to just be able to walk to the terminal without having to catch a shuttle bus. The public areas of the hotel are excellent and well appointed however really let down by the standard and finish in the bedroom which seems to have been decorated circa 1970. The... More

I had never stayed at a Hilton before and my expectations very quite high. Well, if you do have great expectations, then put them aside. I could only describe this hotel as lame and pathetic. The only good thing about it is its location, inside the Gatwick airpot complex. Apart from that my experience was apalling. I'm aircrew so maybe... More

I stayed at this hotel for two nights during snow disruption at the airport. I stayed to ensure I was able to get to work the next morning as I work at the airport. My room was quite far from reception which was fine but I then expected it to be quiet due to this. I was wrong as every... More

Extremely well positioned hotel at Gatwick, as it is connected to South Terminal by a walk way. We booked the hotel in a rush so didn't do our usual research, but the hotel was quite pleasant considering there are people passing through it the whole time. Rooms are clean and comfortable and there is minimal noise from the aircraft. The... More

I stayed for one night before an early flight. Apart from some noise from a neighbouring room with children staying in it, the hotel did what was required. Rooms were comfortable and breakfast looked good the next morning (I only had time for a coffee). Hwever: - at check in there was a queue of guests and it took 10... More