We stayed here for one night on 8th November and experienced excellent service from all members of staff we encountered. We emailed the hotel prior to arrival and our requests regarding room type, position, etc had all been noted on our reservation and accommodated wherever possible. The improvements to the Atrium/Reception area had just been finished when we arrived and... more

Stayed for one night before our flight and was very pleased with the choice. We booked through an internet agent as a mystery 4-star hotel option and only found out it was the Hilton after booking so we took a chance, but it was worth it. Check-in was speedy and pleasant, and the room was lovely. It has clearly been... more

stayed two nights - one at each end of a holiday. first night fine - very large family suite with reasonable decor. curious bathroom sink design, tap barely reached basin - fashionable but impractical design. Long walk from lift to room. second night was a problem on check in as the room we had booked and paid for was oversold... more

I stayed for 1 night in September before a flight to Aruba. Last year we stayed a Gatwick hotel (I won't name the chain) which was dreadful. I had no bed linen and even after complaining, still didn't get any but I won't bore you with the details of that story! After experiencing the Gatwick Hilton it was an absolute... more

I stayed for one night prior to an international flight. The check-in and check-out were speedy, professional and efficient, the room was quiet and very clean, and overall it was exactly what one should expect in an airport-based hotel. It was a touch difficult to navigate my way to the terminal, but overall worth staying here rather than fighting traffic... more

The hotel is in a big transformation at the moment with lots of building work going on - the reception and bar area is totally out at the moment. However it will be good when finished Bedrooms up to the usual standards - new black on 7th is excellent more

We recently stayed at the Gatwick HIlton - the first time for 26 years and I don't think any upgrading had been done since! The reception is a building site which is very offputting. We were staying for two nights - one at each end of our trip. The first night was so noisy all we heard during the night... more

We have stayed at this hotel before and have been very happy. This particular time was awful. We didnt have a bathroom which looks as luxurious as the photos on previous postings. Certainly not a seperate shower We had a worn out room. The sink taps (no, we did not have a modern set of taps) were so hard to... more

Stayed here overnight before a morning flight to the Windies. Check-in was friendly and efficient. I had previously requested on the Internet for the £10.00 upgrade to a de-luxe room which was cheerfully provided. Only problem was my room was in the new wing and you almost needed Sat-Nav to find it. Room spacious,spotless and surprisingly quiet. Nice meal in... more