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Best Western The Birch Hotel


Lewes Road, Haywards Heath RH17 7SF, England
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55% Recommend
3.0 of 5 stars 11 reviews
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3 of 5 stars
Newcastle
27 May 2009 | Trip type: Business, Solo travel

Firstly, there isn't a great deal to choose from in Haywards Heath - it's more or less The Birch or nothing! I hadn't expected a great deal, but my stay was absolutely fine. The staff were friendly, and when it transpired that my employer hadn't confirmed payment in advance, they still allowed me to check in and call work the... more

Indifferent
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3 of 5 stars
UK
15 Feb 2009 | Trip type: Business
1/1 found this review helpful

I was tired and the room was quiet. The staff tried but then they had to try a lot as nothing seemed to be quite right - internet, restaurant, bar. The colours in the public area were in fashion in the sixties. The bedroom adequate. As usual for an English hotel too warm. The bar - half the time was... more

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3 of 5 stars
Worcestershire
15 Jan 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

Stayed here recently on business. First the positives, plenty of on site parking although admittedly some parts of the car park could do with additional lighting! The hotel had the booking on their system when I arrived. Room service was reasonably prompt, and my orders were complete. However, in my opinion the menu could do with some spicing up to... more

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2 of 5 stars
Elgin, Scotland
5 Sep 2008 | Trip type: Business, Solo travel

Nice setting, nice building, shame about the service. Rooms are adequate for the price, but not much more. That's not a problem. The main issue I have is the disorganisation. Things simply don't work. They can't even bring the right wine. It's as if staff are simple functionaries not expected to know much. At breakfast they run out of things,... more

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4 of 5 stars
Hove
3 Aug 2008 | Trip type: Couples

Stayed one night for a friends party held at the hotel - only thing we didn't like was the size of the room we had.Having said that very clean & comfortable. Breakfast was exceedingly good with lots of choice - because we were so many we had a separate funtion room - matbe they didn't want the other guests to... more

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3 of 5 stars
Kingston upon Thames
3 May 2008
1/1 found this review helpful

I chose the hotel as to be honest there wasn't anything else and it was convenient. The lobby was uninspiring and the restaurant, which you can see when you walk into the hotel looked very dated, with a purple, green and yellow colour scheme. There was evident refurbishment of some of the rooms and the corridors, but definitely still a... more

Great Hotel
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4 of 5 stars
Swindon, England
29 Apr 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

I stayed at this hotel for one night in March 2008 whilst on business in the area. The hotel was very clean, room was very well furnished and well equipped. Location was OK, but the hotel is right next to a busy road and traffic noise is quite loud at peak times. Staff were very friendly and helpful. I did... more

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1 of 5 stars
Oxfordshire
23 Mar 2007 | Trip type: Couples
1/1 found this review helpful

Booked well in advance 25 people for a Friday night meal and suprised to see no other guests eating, soon found out why, food was cold , dried up and unedible, After 2 courses sent back untouched did not bother with the desserts! The staff were most non caring when we complained about the meals and told us to write... more

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3 of 5 stars
Ireland
25 Jul 2006
1/1 found this review helpful

Our stay was pleasant but it's nothing out of the ordinary, the old part of the building is very nice with good atmosphere and some original features however the bedroom decor is dated, with a bit of thought however it's the kind of place that could be fabulous if it could stay in keeping with the feel of the original... more

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2 of 5 stars
Suffolk, UK
30 May 2006
1/2 found this review helpful

This is a very ordinary and moderate business hotel. We had booked a double non-smoking and received a twin smoking. In fact the whole hotel seemed to be totally impregnated with smoke during our stay. The breakfast was very poor; pre-cooked and unappetising. The waiting staff seemed to be asleep and seemed reluctant to clean all the mess from the... more

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Best Western The Birch Hotel Also Known As

  • Best Western Haywards Heath
  • Haywards Heath Best Western
Address: Lewes Road, Haywards Heath RH17 7SF, England