The hotel is located by the service station and just one minute from the motorway - great location and handy for all areas - even to get into the centre of Newcastle only a short distance away. I stayed for three nights and had a lovely room - double bed - menu choice of pillows, flat screen TV in the... More

I spent one night at this hotel while on a business trip and while it was very much a standard Holiday Inn and you know what you are getting this one was great value for money. As with many of it's kind it is getting a little tired, carpets have seen better days, though perfectly adequate, the bathroom is probably... More

We booked this hotel for New Years Eve at a very reasonable price, including Buffet, Disco, accommodation and breakfast. The venue was listed as being for couples and families. It was very much for families as the children's entertainer (great for a while to keep the kids entertained) was still going at 10.30p.m. He had to be told by a... More

Overnight stay whilst touring the North East.I found everything to be first class especially the rate.Nice clean comfy bedrooms. Food in hotels can be a bit hit and miss,this was a hit especially the breakfast. Just as important was the great norther hospitality shown to us by all the staff we encountered. Will return. More

This Holiday Inn left much to be desired. The type of room we requested was not granted so we had to go back to the desk for the correct room type. The hotel breakfast buffet was very much over priced for what was available. There was a large group on one of the mornings we stayed, and they overwhelmed the... More

I stayed at this hotel a little over a year ago and I remember giving it a glowing report. Once again i stayed in an executive room (which on a Sunday night was VERY reasonably priced) but i can't say my stay was as memorably impressive as the last time. There was absolutely nothing wrong with the hotel, room or... More

Room was dirty: toilet not cleaned properly, someones dinner (I hope it was dinner..) spilt on the desk (I cleaned it up with loo roll). Room was tiny - four paces from door to window. Very hard bed. Paper thin walls. Poor decor - recently painted but the quality of painting was a joke! Plus side staff were friendly and... More

Visited here with a group in October 2011. The reception was efficient, staff greeted the party at the rear access doors with key cards etc directing people efficiently to their rooms. The rooms were clean ,tidy and comfortable., no road noise eventhough only 200-300meters off A1. Staff seemed friendly though a miss understanding caused a couple in my group some... More

On arriving at the back of the block where all the bedrooms appear to be, you can access the hotel through double doors, the lifts are to the left and a little beyond are some trolleys so you can self porter. An excellent but manouvering the trolley through the said doors and into the narrow lift can be challenging. The... More