Pleasant staff, very relaxed atmosphere and clean tidy room. Breakfast was sufficient - cooked on request. For some reason the bar was closed by the time I returned at 8:45pm, which I though was a bit odd. The bathroom was a little on the small side but just about ample enough for sole occupancy. More

Staff were really friendly and the breakfast was v good. Unfortunately the room was terrible for the price of 95 quid, more like a better hostel. Would go if a lot cheaper but they could spend a bit on rooms at least to make it better. More

Nice peaceful location, not too far away from the town centre - about 10 minute drive. Rooms were nice and clean, and the bed was really comfortable! Breakfast was delicious too, we had full cooked English breakfast. I would definitely recommend staying there. More

I stayed at Thatched House Hotel during the week, the staff are very friendly, the room was a little dated, but adequate, I would definately go back there. More

The hotel is situated in a traditional old building with a thatched roof (as the name suggests) and plenty of character, however this means that the rooms are a little cramped and ensuite facilities have been squeezed in as a modern addition. The place has a relaxed family feel to it and the staff are laid back and friendly. Prices... More

Reception. Staff were friendly and whilst they weren't tested, you felt they would have been up to tasks if asked. A bit casual in dress and approach. Good display of tourist brochures, etc.. Room - very comfortable double bed but I would have benefitted from a slightly larger one (I'm big!). A big plus was clean spare pillows and pillow... More

This is a decent hotel. It can be a bit basic, but it is comfortable with friendly staff. Do be warned that they don't open the bar or restaurant at the weekend. However, the village of Cheam is just up the road with restaurants and a small Sainsbury's. The rooms have recently been refurbished with flat-screen TVs and the bed... More

If proximity to where you will be working is a priority then avoid this place and drive a few more extra miles. Its nice to see this sites policy on fake reviews. I wish the site I used to check this place out did the same. The reviews I found on other sites were in the most part plain wrong.... More

Having stayed in this place it is not too bad... I have had the plesure of the staff and found them to be very friendly, the rooms are exceptable. What is not exceptable is the fact that 5 people run this hotel (i have just met 3 who work approx (total: 270 a week!) and whilst they try their very... More