I stayed here twice in March for one night each time. I was persuaded to stay, as there was an offer on at the time. I wouldn't have bothered otherwise, as I don't consider their normal prices are value for money for what is after all just a chain hotel. There are not many hotels in Sutton and this is... more

Just got back from a hectic whistlestop tour of London and stopped at this hotel. For someone who is very fussy about where I lay my head - this hotel topped all expectations. The rooms were roomy and clean. The restaurant served lovely food and the kids especially liked the buffet especially for them. Breakfasts were good and plentiful and... more

Having stayed in plush hotels with excellent service in Gurgaon and Chennai (India), my expectations of a hotel in the Financial Capital of Europe (London) were heightened. Right from the check-in through the stay, the breakfast and the fire drills, the experience was COLD The staff just seemed to be doing their bounden duty. After a longish time to check-in,... more

The hotel is billed as London Sutton by IHG, in fact, it's a way out of London but a short walk from the railway station and at £6 return off peak, not worth taking the car into London for. The hotel is very pleasant, modern and stylish with comfortable bublic area's, a bar that at 10% more than the local... more

stayed here for a funeral.i ended up paying150 pounds the price quoted on the internet 119 did not include vat.i did not need a full meal but the lounge was closed at7.00pm!as i was too tired to go out it meant i was obliged to have room service same mediocre and hideoulsly expensive food as lounge but 2.50 tray charged... more

I stayed here for 1 night with my husband and 2 children aged 3 and 4. We were given a family/quad room which was very spacious and clean with tea and coffee making facilities. We ate in the hotel restaurant that night as they were doing kids eat free and adults get 2 courses for £12.95. The quality of food... more

This is the usual dependable Holiday Inn quality room and restaurant. Well-located (short walk to city center high street with good pubs, restaurants and shops and the rail station). Stayed here six nights. Quet location, parking ramp, attentive staff. more

I stayed here and have stayed at a number of holiday inns over the years but this was really poor. There arent many hotels in Sutton but if you look a bit further a field you will find better alternatives. The hotel was poor no real bar to speak of just a lounge with a coffee shop type bar and... more

I arrived in the evening from London by train and found the place quite quickly as it seems to be the only large hotel in the area. It had a busy road outside but I did not hear any road noise. The hotel had upgraded my room to an executive room and the room was well placed on the top... more