Stayed here a few times. staff are very helpful, always friendly and polite. rooms are clean and tidy. The restaurant is clean and serves quality food. I would highly recommend this hotel. Great value for money.

Receptionists Magda and Katrina checked me in to my really nice and spacious room 17 on 26 May. They were very helpful and welcoming. Lovely room and bathroom. It was a sunny day so I decided to relax on my balcony, and then walk to Gatton Park from across the road. A really good full English breakfast the following morning... More

Stayed here for family birthday party... staff were very helpful and friendly the waiter did provide some entertainment by doing magic tricks which did provide some entertainment even though it was slightly random! The saturday night here appeared to be an pensioners dinner and dance the average age of the customer was about 80 and the band which were average... More

The Hotel is a bit out of the way from Reigate township, so you need a vehicle or taxi to get around. We were in room 16 and the water pressure and hot water was poor, it seemed to fluctuated as you showered. Other than that the hotel is fine.

I stopped there with work....and unsuprisngly breakfast hadn't been booked by work. I enquired how much it would be the £9.95!.....so Macdonalds it was. The room provided was a good size and warm. I dined in the restaurant and on the whole it was okay. What let the whole experience down was there was zero hot water in the morning....... More

We booked this hotel after travelling home from Fuerteventura and wanting a little luxury before our onward journey. What a disappointment! Although it was mentioned on various websites that the hotel had been recently refurbished there was no evidence of it. Chipped paintwork, tired carpets (and in our bedroom stained carpets). On the long walk from the reception there was... More

My wife and I booked into The Bridge House for one night, on our way home to France after a week in the UK. Ideally situated for access to the M.25 and an early start to the Channel Ports, I was impressed by the cost of the room when I researched on Trip Advisor. On arrival, the staff were friendly,... More

The hotel itself is a bit tired but generally ok. Didn't have dinner, only breakfast which was ok with slightly leisurely service. At 07.50 I asked reception for a taxi. The best they could do was an hour. Not receptions fault, but if you need a taxi book it the night before. And allow a lot of time for the... More

We were given tickets as a present for the Valentine's Dinner and Dance evening. The whole experience was very disappointing; food was dry and looked disgusting on the plate, service was very poor and the band was awful. I can't believe they charged £45 per person! And I didn't get a present as advertised! The whole place needs a revamp.... More