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All 3 Reigate hotels »

Bridge House Hotel

3.0 of 5
Reigate Hill, Reigate RH2 9RP, England
Hotel amenities
Ranked #2 of 3 hotels in Reigate
3.5 of 5 stars 48 Reviews
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48 reviews from our community

    Trip type
Traveller rating
    9
    16
    11
    6
    6
Date Rating
clevor_trevor
2 reviews
2 helpful votes
3 of 5 stars Reviewed 23 January 2012

The Bridge House has recently changed hands & we had just a sunday lunch, as its a convenient place for us to meet. The location off the M23 is very easy to find plus parking is good. The main reception has been nicely made over & now is very welcoming. The staff are very attentive & friendly. The menu was... More

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Raikeswood
Twinned with Apathy, BC
Contributor
17 reviews
5 helpful votes
3 of 5 stars Reviewed 12 December 2011

My wife and I stayed at the Bridge House Hotel for two nights in December. This was our second visit to the hotel, having stayed there a year earlier. On the first occasion we had been lucky to be booked into a spacious bedroom which was well decorated and clean. This year we stayed in a similarly furnished, but smaller... More

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LHMS, CEO of Lester Hotels at Bridge House Hotel, responded to this review
23 January 2012

Thank you for your review and so sorry that after just a few years after we totally refurbished the Bridge House Hotel, you feel this very busy hotel needs freshening again.......some measure of how busy we have been and we will look into this. Your comments about the team are most kind and we look forward to welcoming you back... More

PATRICIA95
Somerset
Reviewer
3 reviews
4 helpful votes
1 of 5 stars Reviewed 11 December 2011

A lingering smell (similar to stale air freshener) A small attic room with sloping ceilings which my husband constantly bumped his head on Dirty skirting boards, Carpet and mould on the bathroom ceiling No bath, tiny shower room, the water from the shower drained so slowly that we almost flooded the room, I think this was to ensure that you... More

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LHMS, CEO of Lester Hotels at Bridge House Hotel, responded to this review
23 January 2012

Thank you for your review and I am so sorry you were disappointed with the hotel. The entire hotel was refurbished a few years ago and new air conditioning was installed which also provides the heating, although we do have stand alone electric heaters for those who prefer this. The rooms vary in size and this is reflected in our... More

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victor_Brava
Dublin, Ireland
Senior Contributor
22 reviews
11 helpful votes
3 of 5 stars Reviewed 25 November 2011

Really didn't enjoy my stay the room was basic, the reception, bar, lounge area is quite small, too small to sit and relax in. the breakfeast included tinned peaches and cold toast, would not like to stay again. More

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LHMS, CEO of Lester Hotels at Bridge House Hotel, responded to this review
28 November 2011

Thank you for your reply but rather perplexed at the pretty good ratings you gave us and your comments about small bar lounge reception area. We certainluy dont purport to be a country house hotel with acres of lounges and the public areas are i fact pretty generous for the size of hotel. Dont really undersatand the room being described... More

E-traveller1969
London, United Kingdom
Reviewer
4 reviews
1 helpful vote
1 of 5 stars Reviewed 15 November 2011

I booked a room here about 2 months ago as this is the venue for friends' wedding. The "special function" price was £87 for 2 people room & breakfast; with no choice of rooms (however, we were able to request a non-smoking room). I did not receive a confirmation number or email; the receptionist/reservationist simply said "that's booked". When we... More

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LHMS, CEO of Lester Hotels at Bridge House Hotel, responded to this review
17 November 2011

Thank you for your review and sorry you were disappointed. The Bridge House Hotel, in common with other industries uses a best available rate which means that, particularly for weddings where it is important to try to accommodate as many guests as possible a rate is set for the event. During the time this rate is in operation, it is... More

MCL76
London
2 reviews
1 helpful vote
4 of 5 stars Reviewed 3 November 2011
1
person found this review helpful

Booked a single room for a friday night at short notice. 47 quid including breakfast, which I thought I'd give a try. Hotel looks like the Bates Motel and arrived in darkness to almost lose front-axel on a massive pot-hole ("dispute as to whose responsibility it is between us and the Council" noted the Concierge). Inside, the hotel is also... More

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mraitch-10
byfleet webridge surrey england
2 reviews
4 of 5 stars Reviewed 20 September 2011

just spent the weekend at the hotel for a wonderful family wedding, i would highly re- commend anyone wishing to stay there. More

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schmollie
UK
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 11 September 2011
1
person found this review helpful

The room was a good size and comfortable, but the rest of the hotel felt tired and poorly kept up. Breakfast was very poor: coffee was foul, toast (cheap sliced bread) was rubbery and served cold, cooked part tasted like the cheapest ingredients had been used. As a place to stay, it was satisfactory, but just get the bed without... More

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LHMS, CEO of Lester Hotels at Bridge House Hotel, responded to this review
31 October 2011

Glad you liked the hotel and disappointed to recieve your comments about breakfast. I have asked Linda to look into this. Kind regards David More

Pickycow
Reviewer
4 reviews
2 helpful votes
3 of 5 stars Reviewed 11 August 2011
1
person found this review helpful

We were made very welcome by most of the staff, one member was a bit reluctant (with getting us drinks,even though we were on an inclusive deal) but the others made up for it. Check in went nice and smooth, I was a bit surprised that they wanted a £30 deposit swipted on my credit card. Hotels we have stayed... More

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jo_petehawkins
Redhill, United Kingdom
1 review
5 of 5 stars Reviewed 7 August 2011

We stayed here on the night of our wedding, we had the venue somewhere different but decided to stay here (to get away from the kids) Arrived after midnight with the bar still open and still serving snacks which after the day we had have was greatly needed, went to our room and was greeted by a bottle of champange,... More

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LHMS, CEO of Lester Hotels at Bridge House Hotel, responded to this review
11 August 2011

Glad you enjoyed your stay and thanks for taking the time out to post a review. Appreciated. Kindest regards David More

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Bridge House Hotel Also Known As

  • Bridge Hotel Reigate
  • Bridge House Hotel Reigate
Address: Reigate Hill, Reigate RH2 9RP, England

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