We wanted to stay near to London as we were going to two concerts and, because I had attended several functions at the hotel in the past, I was confident it would be a good place to stay. When we arrived we were given a second floor room in the annexe but it doesn’t have a lift and my husband... More

Booked a weekend break and paid for at the same time, however due to unforseen circumstances we where unable to make the Friday night, so notified the hotel asap by email. After not hearing anything back from the hotel we rang to see if there would be any price reduction to come back to us, and told no, ask that... More

This well located hotel, has very attentive staff of long standing who care about their guests. A very clean hotel offering real value for money. Large secure car park, even if it seems you drive into the exit and leave by the entrance. Five minutes walk to the town centre, university, courts and Rose Theatre.

I stayed at the hotel with friends over a weekend, they allowed us to park our car early and took care of our luggage in a secure room. The hotel was fine, the corridor could be wider, but it wasn't a problem. The breakfast was excellent and I would advise all to consider it. the staff were friendly and helpful,... More

Not a bad hotel and a good location. Room very clean but thin walls meant I was disturbed by neighbours during the night. Bar had no atmosphere and bar meal was OK, typical pub fare really. Bar staff very friendly though. Breakfast was OK but had to search out teaspoons and milk container, no trays meant 2 or 3 trips... More

I have been going to the Antoinette each year for nigh on ten years now. This proof of the satisfaction I have enjoyed at the Hotel.I was at an exhibition at Sandown and the Hotel is perfectly placed and has all the facilities one could wish for. In addition the staff are friendly and welcoming and nothing is too much... More

Very pleasant clean comfortable room. Safe secure parking.

My wife and I booked to go to the Rose Theatre in Kingston and we chose the Antoinette from the Internet. The Hotel was easy to find, has very secure off road parking and we found the room (superior) comfortable and exceptionally clean paricularly the bathroom which was well equipped with clean towels and quality toilet paper! All staff were... More

Stayed for one night and that was too much. The first room I was allocated had such a strong chemical/solvent I asked for another. The room was extremely basic with cheap and dated furniture. The bathroom lino was springy, probably due to the amount of water that had seeped into it over previous months/years due to a poorly fitting shower... More