The receptionist fell over herself to be helpful. We arrived on a Saturday morning and were able to check in staright away before going on to a friend's house. The room was clean and comfortable with everything supplied for a night's stay.

I've stayed here numerous times and each time gets worse. Check in was almost terrible and I felt suicidal by the time I got the room key. Hannah seemed like she had no interest with guests while checking them in. The parking is STILL a nightmare, all due to the BMW's at the back and it seems Premier Inn really... More

My wife and I were invited to a 60th birthday party. Celebrations involved alcohol and driving not therefore an option. We decided to stay overnight at an hotel close to the party venue. Eventually settled on the Premier Inn, South Epsom. Not used Premier Inns before and were a little apprehensive expecting a low market, low quality experience. Happy to... More

The room and whole premises were clean and well looked after. I was amazed to get a £24 room as usually Premier Inns are much more although they advertise cheap rooms. The plumbing in the bathroom was rather noisy and the extractor fan was a bit naff. I thought it wasn't working, but apparently it is on the roof. The... More

Another very pleasant stay. The staff are very friendly and helpful, both in the hotel and restaurant. The room was clean and well presented and for the price, superb value for money.

Don't usually stay at premier inn as the TV advert 'from £29' never gets close when i look up on the website. However priced at £24 this time. Staff friendly, room really comfortable. The breakfast price for full english came in at more than £8 per adult, this seemed a bit steep, although the variety and quality was fine -... More

Just stayed for 2 nights bed and full English breakfast. The rooms are the usual Premier Inn standards, clean and comfortable. The staff are welcoming and helpful, the breakfast was plentiful and of reasonable quality. We ate in the restaurant one of the evenings, the food was nice and again the staff were very sociable. Overall a very pleasant stay.

Much better than expected from the off-putting advertising on TV. Octogenarian parents chose the venue and I was very pleasantly surprised at level of service for the price.

regular readers of my many reviews will know this is a hotel I use a lot being close to relations in the area. One of Premiers slogans is its good night guarantee , well this is a bit of a con really, we were woken at 1.30 am by party goers returning , crashing around the corridor and then having... More