Me and my wife went to this hotel and we kinda liked it. My sister and brother went at the same time and they stayed in central London and paid much more. We stayed for 4 nights. They said that the hotel was a short walk from the trainstation. Nothing could be further from the truth. We walked (always tinking... more

We arrived and told the receptionist we had to be at a wedding in 20 minutes so he asked us to wait a while so he could sort something with no regard for the rush so we changed in the toilets and ran back out. There was no concern for circumstances and he seemed more interested in reading something on... more

I and three work collegues stayed here for two nights, and will never stay here again.At three a.m on the first night there i awoke itching and when i looked at myself in the bathroom , i couldn't believe i had been bitten. i went downstairs and spoke to the manager who was very unhelpful to say the least. Eventually... more

I was booked into this hotel by my company who had to find somewhere last minute. I wish i had sleapt in my car at least i know its clean and has AC. It was booked on a company credit card and an email was sent staing to charge the card used for booking as I would not have the... more

Stayed at this hotel with three friends well what can i say if we hadn't laughed so much we would have cried. After puffing my lungs out climbing up the stairs ,partly caused by the effort of your feet sticking to the manky carpet i opened my room door to find only what i can describe as a cupboard well... more

We stayed here for two nights while we waited for our flight to Africa. Though it was a little hard to get to from Gatwick, it was easy to get downtown London from there. The staff were helpful, though they did miss our wakeup call (good thing it was only a backup). There was a free breakfast included, full English... more

Very disappointing. We booked an Accessible room for an elderly relative and a family room with cot. On arrival it took hours to obtain a cot, and the 'Accessible' room was down two flights of stairs. Staff seemed unfamiliar with hotel and surroundings; manager unhelpful. Adequate only if you're a builder looking for cheap (but shabby) overnight stay. more

FIrst of all let me say that my standards when it comes to accomodations are low. I like to travel on the cheap when it comes to lodging- because usually I am so busy doing other things that I am rarely in the room except to shower and sleep. I don't care too much about everything being super clean or... more

Arrived Friday night after a seven and half hour journey to find our room had been cancelled, we were finally given another room after a long disagreement. We came back from my daughters wedding to the hotel Saturday evening and was awoken by water pouring in over the bed at 1.30 in the morning. We then had to pack and... more