Have to start by saying I am normally a fan of Jury's Inn hotels (having previously reviewed the Manchester one as excellent). Stayed here is February as part of a coach trip and I have to say I left feeling rather disappointed by the whole stay. Despite being situated on the sixth floor the room was extremely noisy and draughty... More

Very clean, room was quite large and staff very friendly. Like other reviews the heating did not work in the room but as it is June then this is not a problem. Definitely stay here again when back here on business.

Rooms were really nice, but too cold and the heating wouldn't work in my room! Staff could have been a lot more helpful and a lot faster on the desks! I rang up on the way down to the hotel as me and my colleague had hit traffic and wanted to know what time the stopped serving food, I had... More

I called this hotel on a Sunday afternoon after being quoted £79 per night I informed the receptionist I would be driving down upon arrival I was greeted by a smart looking guy who when I went to speak to him picked up the phone and totally ignored me , anyway when I finally got to speak to the guy... More

I have to say this hotel was not what I expected, coming across as more Premier Inn but sadly not matching them on price. The restaurant was nearly always empty and the food, while OK, didn't merit the price charged. The bar was much livelier and as such could do with being larger but again the food here was overpriced... More

Me and my daughter stayed for two nights. Georgina who booked us in was absolutely amazing an looked after us so well. It felt like nothing was any trouble to her. The room was great, breakfast was excellent and the staff was very friendly.

I've spent three weeks in Jurys Inn in as many months and while I found it comfortable, reasonably priced and fairly friendly I'm sorry to say that a very bad occurrence (and bad management response to this) has completely changed my view and means that instead of being able to offer a high score in review I'm hundreds of pounds... More

We were 3 persons in a triple room with breakfast. The location of the hotel is 5 minutes from East Croydon train station. I asked for quiet room on the backside of the hotel and was given such room on the 7'th floor. The room was good size and very clean,so was the bathroom. What we did not have in... More

Didn't like my first stay. Noisy , draughty and just not what I expected. Been back for a superior room and was really happy with this and will stay again. This time was a whole different experience. Next booking will go for a superior room though