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Coulsdon Manor & Golf Club


Hotel class 4.0 of 5
Coulsdon Court Rd | Old Coulsdon, Croydon CR5 2LL, England
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55% Recommend
3.5 of 5 stars 20 reviews
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By trip type
All (20)
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2 of 5 stars
Victoria
25 Oct 2009 | Trip type: Couples

At Coulsdon Manor, the bistro service was excellent, the food was great value (the Terrace grill should fill almost any stomach), and our third-floor room had a charming view over the golf course. The room was clean but a little dilapidated, the door needed the key to shut it from the outside, and the lift wasn't working; not quite what... more

Management response from
OHIML, General Manager

We take guest comments most seriously and I have discussed your observations with the team. Thank you for your constructive comments as they can aid us with our continued improvements. With a new maintenance team employed, we can continue to update the hotel and address any maintenance issues that may arise. I hope that we may have the pleasure in...

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1 of 5 stars
kent
25 Oct 2009 | Trip type: Friends getaway

Arrived Saturday all set for a brilliant weekend break - as a group of eight, four golfers and two serious shoppers + two. We checked in at reception - and were greeted by a very rude and abrupt receptionist. As our hubbies only had 5-10 mins to tee off we dealt with the checking procedure. We had evening menus thrust... more

Management response from
OHIML, General Manager

Please be assured we take guest comments most seriously and I have discussed your observations with the team and in particular the Head Chef. I would like to thank you for your constructive comments as they can aid us with our staff training and continued improvements. With a new maintenance team employed, we can continue to update the hotel and...

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5 of 5 stars
Sussex
16 Oct 2009 | Trip type: Friends getaway

Last minute booking taking advantage of a 55% discount in the price of an executive room, Arrived around 7.30pm and check in took a little longer than expected as the room was showing as unavailable on the computer and there was no other on offer. The manager went to inspect the room whilst we adjorned to the bar for a... more

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3 of 5 stars
Rochdale, England
16 Sep 2009 | Trip type: Business, Solo travel
1/1 found this review helpful

On arrival, the room key I was given wouldn't open the door, so I trecked back to reception and was given a second key. This wouldn't open the door either so I trecked back to reception and told them I wanted another room. I was given one on the third floor, but guess what? - the lift is broken. The... more

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4 of 5 stars
Surrey
24 Aug 2009 | Trip type: Couples
0/2 found this review helpful

My wife and i have just returned from a weekend break at the Manor. This was our return visit having stayed last year at around the same time. I would like to congratulate the French waiter on a fine example of waiting our and other guests tables. His manner was extremely professional which in my opinion went un-noticed by certain... more

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5 of 5 stars
rye
18 Aug 2009
0/1 found this review helpful

After being transfered here from the very bad Selsdon Park because of double booking it is definately the better venue for anyone, we liked it that much more we decided to stay for the remainder of our break at the selsdon's expense. Good service from the begining really helpfull duty manager and receptionist, great golf coarse and good standard of... more

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5 of 5 stars
Birmingham
26 Apr 2009 | Trip type: Friends getaway
0/1 found this review helpful

I read many of the reviews before staying at the Coulsdon Manor and was expecting the worst. I have just returned from a 2 night stay with 22 others and all i will say is that we have had an absolutely fantastic weekend in terms of service and location. I have read one review that claims a french waiter to... more

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5 of 5 stars
South Carolina
14 Apr 2009 | Trip type: Friends getaway
0/1 found this review helpful

I had one night here before flying home and wish it could have been a longer stay. If you have a car, this is a great choice for the night before a mid-morning flight home. On the outskirts of London, I enjoyed a peaceful night, comfortable bed and attractive surroundings. The breakfast the next morning was just right. I had... more

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3 of 5 stars
Berkshire
6 Apr 2009 | Trip type: Friends getaway

Just spend a weekend with 9 colleagues for a few rounds of golf as we do twice a year. The course is great but lacks any water, not a major fault though as it is on high ground and is still an enjoyable round with some drivable par 4s, some long par 4s and great variety in holes. The greens... more

Management response from
OHIML, General Mananger

I would like to thank you for your constructive comments as these will aid us with staff training and continued improvements. I hope to welcome you back the Coulsdon Manor Hotel in the future.

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2 of 5 stars
London, UK
19 Feb 2009 | Trip type: Couples

My wife and I stayed here for a one night break whilst we had parents willing to babysit. In short - Hotel looks nice, inside a little dated but pleasant enough. Cleanish - room was clean, corridor littered with half eaten meals on room service trays (can't you go and check an hour after delivering?) and the radiators had leaked... more

Management response from
OHIML, General Manager

"Please be assured that we do take your comments most seriously and I have discussed your comments in detail with the restaurant team. I would like to thank you for your comments as through guest feedback we are able to monitor and improve on our levels of service. We are currently finalising a refurbishment programme to further improve the hotel....

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Coulsdon Manor & Golf Club Also Known As

  • Coulsdon Hotel Manor
  • Coulsdon Manor
  • Coulsdon Manor Hotel
Address: Coulsdon Court Rd | Old Coulsdon, Croydon CR5 2LL, England
Hotels in Croydon Coulsdon Manor & Golf Club
3.5/5.0
20