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All 2 Churt hotels »

BEST WESTERN Frensham Pond Hotel

Bacon Lane, Churt GU10 2QD, England
Hotel amenities
BEST WESTERN Frensham Pond Hotel
Ranked #1 of 2 hotels in Churt
4.0 of 5 stars 198 Reviews
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198 reviews from our community

    Trip type
Traveller rating
    77
    50
    22
    17
    32
Date Rating
Southampton, United Kingdom
1 review
5 of 5 stars Reviewed 3 June 2012 NEW

On Friday last my partner and I returned to the Frensham Pond Hotel for a meal in the restaurant. It has been just over 3 years since we were last there and thought it would be ideal to start the Jubilee week end with a nice meal as we are going on a quick 7 day break on Sunday. The... More

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Stockholm, Sweden
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 June 2012 NEW

Very nice location, comfy beds and nice clean rooms. The reception area was very nice and clean. The breakfast was nice with a lot to choose from. I would recommend this place.

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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 31 May 2012 NEW

We stayed on the Groupon deal on a really hot day. The afternoon cream tea was very good. Unfortunately we were unable to sit outside as the chairs had all been purloined by one large table of guests and although there were free tables we were told there were no more chairs. The evening meal was very good and the... More

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Kevin Halstead, General Manager at BEST WESTERN Frensham Pond Hotel, responded to this review
2 June 2012

Dear Islandblue1946 Thank you for sharing your feedback following your recent stay here on Tripadvisor. Delighted to learn that you had a thoroughly enjoyable time. I think the fact that you say the stay was very good and represented good value for money says it all. We do hope to have the opportunity of welcoming you back and we will... More

Nottingham, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 May 2012

This hotel is in an excellent location overlooking a large lake. I visited on business and managed to choose one of the hottest days so far this year. The rooms are large and spacious and comfortable, what is that with the chairs? it is quiet and well away from the nearest town. The downside is that the Bar had no... More

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Kevin Halstead, General Manager at BEST WESTERN Frensham Pond Hotel, responded to this review
30 May 2012

Dear Bruces 99 Thank you for providing feedback following your recent stay. Sincere apologies for not meeting with your expectations. Following two busy weddings over the weekend and fantastic weather we did run out of beer. However, following a swift trip to our wholesaler we replenished the draught beer and lager in under 90 minutes. Unfortunately the young Indian boy... More

London, England, United Kingdom
1 review
5 of 5 stars Reviewed 21 May 2012

Had a superb 'Champagne' afternoon tea at Frensham Ponds Hotel. Myself and a group of friends sat eating canapes, sandwiches, scones and cakes all in the very picturesque surroundings of Frensham Big Pond. The Champagne flowed and the staff were very attentive, thanks to all the FPH team for making us feel so welcome! We will come again for sure.

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Wiltshire
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 16 May 2012

Stayed on business, hotel was clean enough and room nice (garden room) but with no wifi and a marginal phone signal (certainly no 3G) not really a good place for travelling on business. I made 3 calls to the same person before giving up as the call kept failing and that was with Vodafone. Bar was a bit dull and... More

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london
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 14 May 2012

We stayed at Frensham Pond Hotel over (rainy) Easter with six other couples (not a Groupn promotion!) and have have to say found it to live up to our expectations. The food was of the highest order and the service highly obliging. The staff couldn't do enough for us. The location and setting were nothing but soothing, matched only by... More

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Farnborough
1 review
5 of 5 stars Reviewed 14 May 2012

We have stayed at this hotel 3 times in total on groupon deals and look forward to staying again. I can't agree with reviews that say the staff did not smile or just 'did their job' we have always been very impressed with the staff and the service we have received. We don't live far from the Hotel but whenever... More

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Horndean, United Kingdom
1 review
3 of 5 stars Reviewed 11 May 2012

Stayed at the hotel on groupon deal. Lovely hotel in a lovely location. Room was large, seemed a bit odd with all the space having 2 seats in the middle of the floor. Bubbly was warm, would have been nice for it to have been in an ice bucket. Afternoon tea, one scone with jam and cream, warm not hot... More

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Kevin Halstead, General Manager at BEST WESTERN Frensham Pond Hotel, responded to this review
12 May 2012

Dear Guest We appreciate you taking the time to review the hotel and thank you for the positive feedback regarding your stay. More concerning however, were the not so positives, such as coffee not hot, pool not warm, and breakfast buffet? With regards to the leisure facilities we appreciate that this needs to be upgraded. However, in these financially challenging... More

Guildford, United Kingdom
1 review
3 of 5 stars Reviewed 10 May 2012

We were at Frensham Pond Hotel for a wedding on the weekend. We didn't stay overnight in the hotel so I can't comment on the rooms or facilities however I felt I ought to leave a review about the staff. In the 11 hours we were there I don't think I saw the barman smile once, he'd just plonk the... More

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Kevin Halstead, General Manager at BEST WESTERN Frensham Pond Hotel, responded to this review
12 May 2012

Dear Customer Thank you for your feedback regarding attending a wedding here at Frensham Pond Hotel. We were naturally saddened to learn of your feedback as the staffs are frequently praised for being polite, efficient and always smiling. I shall be speaking with the team and reaffirming the importance of good customer care. I do know on check out on... More

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Additional Information about BEST WESTERN Frensham Pond Hotel

  • Churt Best Western
  • Best Western Churt
Address: Bacon Lane, Churt GU10 2QD, England
Price range (per night):* INR6,319 - 17,391

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BEST WESTERN Frensham Pond Hotel
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